Retail Baseball Ambassador at DICK'S Sporting Goods

Dulles, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focus, Collaboration, Communication, Baseball Knowledge, Sales Expertise, Product Recommendations, Technology Utilization, Teamwork, Accountability, Trust Building, Decision Making, Action Orientation, Approachability, Enthusiasm, Adaptability, Training

Industry

Retail

Description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: The baseball ambassador is a technically focused role centered around providing a differentiated athlete experience specifically to baseball players. This individual will pull from personal experiences and industry research / trends to provide strong product recommendations that align to the athlete’s needs. Meets the athlete where they are in their baseball journey, creating a tailored and unparalleled customer service experience; adapting sales style appropriately and leveraging in store technology (e.g., HitTrax when applicable and appropriate) to gather data driven insights that in turn help inform recommendations. Leverages on-the-field expertise and/or baseball knowledge to provide recommendations that meets the athlete’s needs. Translates / aligns product technology to the athlete and the position(s) they play (e.g., material of the bats, glove size by position, etc.), contributing to and enhancing the athlete’s overall game day experience. Fully outfits athletes with appropriate product, equipment, and accessories to equip them for any occasion - from practice / training to game day. On occasion, participates in Diamond Sports Universities across the nation to test and learn new products in order to then share knowledge and insights with both teammates and athletes. Partners with store teammates by regularly utilizing training materials to educate others on new baseball-related products. Maintains merchandise presentation standards and signage of Baseball Department to Company standards as directed. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented We also look for our Baseball Ambassador to be: APPROACHABLE AND OUTGOING: Ability to quickly build rapport with baseball players of all experience levels. A BASEBALL ENTHUSIAST: Actively involved in baseball-related activities (e.g., coaches, associated with or plays in competitive clubs, etc.) and regularly builds upon strong foundational understanding of the sport by staying up to date on every aspect of the game (e.g., latest product technology, minor and major league players, etc.). COMFORTABLE COMMUNICATOR: Ability to simplify insights when speaking with newer players, yet also builds rapport with seasoned athletes by leveraging their on-the-field experience and/or knowledge of the game. ONE WHO LEADS WITH EXPERTISE TO SELL: Leans on expertise of the game to understand and align the athlete’s needs to appropriate products (e.g., bats, gloves, training aides, etc.). QUALIFICATIONS: 1-3 years of Retail or Team Sports experience preferred, but not required ACHIEVING SUCCESS AT DICK’S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.

Responsibilities

The Retail Baseball Ambassador is responsible for providing a tailored athlete experience for baseball players by offering product recommendations based on personal experience and industry trends. This role also involves educating teammates on baseball-related products and maintaining merchandise presentation standards.