SUMMARY:

This role is responsible for the overall function of the retail branch network. Oversee all retail managers and effectively directs sales, service, and community outreach efforts. Coach, train, and drive sales and service performance in a manner consistent with the credit union’s core values. Remain active in the community to promote credit union awareness and identify opportunities for membership growth. In collaboration with senior management, build the strategic plan for sales, service, and business development to achieve the credit union’s overall objectives.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, and comply with all Federal and State Regulations, and internal credit union policies and procedures. The qualifications below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

COMPUTER SKILLS:

The position requires strong experience with Word, Excel, PowerPoint, Credit Union core operating and ancillary product systems.

EDUCATION/EXPERIENCE REQUIRED

• BA/BS degree is preferred.
• Minimum of ten years of financial services Retail Banking experience. Demonstrated sales management, leadership, communication, member service, branch management, and organizational skills.
• Minimum of five years in a management capacity.
• Excellent interpersonal, communication, and motivational skills required.

Please refer the Job description for details