Retail Change Agent (40hr)- Mall of Africa - Gauteng at TFG Careers

, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Knowledge, System Training, Application Support, Change Management, On The Job Learning, Troubleshooting, Communication, Relationship Building, PowerPoint Presentation, Customer Service, Retail Technology, Problem Solving, Leadership, Work Ethic, Computer Proficiency, Travel

Industry

Retail

Description

Requirements: Must hold a retail-related degree or diploma (original certificate required) Must be in possession of an original Matric certificate Be unemployed Must be between the ages of 20 and 27 South African Citizenship Devote 12 months to the exciting Internship programme with TFG. Learn new system, application and products to transfer knowledge to store employees As part of self-learning, you will be required to complete the prescribed courses available on TFG’s Learning platform Drive and support change at the individual level Provide on the ground support and on the job learning, encouraging effective dialogue among employees and assist in breaking down possible communication barriers Show stores where to find learning material and assist with trouble shooting Escalate any questions, queries or concerns Foster close relationships with store employees and field leadership teams by sharing key information affecting stores e.g. system changes. Ready to work retail hours Able to travel between stores from time to time Short-listed candidates will have the exciting opportunity to showcase their skills by preparing and delivering a brief PowerPoint presentation as part of the interview process. Skills: Upbeat attitude and a love for the retail industry Proficiency with computers Strong communication abilities to facilitate learning and test for understanding Natural leadership skills Demonstrates a strong work ethic Passionate about providing outstanding customer service Strong interest in exploring and understanding retail technology systems. Passion for identifying and solving challenges related to retail technology systems If you’re passionate about retail, eager to learn, and excited to make a difference, TFG is the place for you! Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. Please Note: Applications with no academic results will not be considered (Please submit most recent available). If you have not heard from us within four weeks, your application was regrettably not successful. Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry. We’re the designers, the makers, the shakers and the teams behind the scenes. Are you with us?

Responsibilities

This role involves dedicating 12 months to an Internship program focused on learning new systems, applications, and products to transfer knowledge to store employees. Responsibilities include driving change at the individual level, providing on-the-ground support, and fostering relationships with store teams by sharing key information like system changes.