• Job Title: Retail Manager
• Permanent, 28 hours per week (4 days)
• Salary: £13.74 per hour
• Location: 11 The Square, Kenilworth, CV8 1EF

ABOUT US

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway - the brain injury association is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway - the brain injury association strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway - the brain injury association and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway - the brain injury association, where every role plays a crucial part in empowering those on the path to recovery.

Show an interest on Indeed by applying or Apply on line on our website https://www.headway.org.uk/about-headway/vacancies

• Closing date for applications: TBC
• Interviews will take place on: TBC

You will only be contacted if your application is successful.
Job Types: Full-time, Permanent
Pay: £13.74 per hour

Experience:

• Retail management: 1 year (required)

Work Location: In perso

• Lead a team of staff and volunteers, fostering a positive, collaborative, and customer-centric work environment.
• Oversee all aspects of shop operations, including stock management, sales, customer service, and loss prevention.
• Achieve ambitious sales targets and implement strategies to maximise shop performance.
• Deliver online selling on platforms.
• Build strong relationships with customers, resolving inquiries and complaints with professionalism and a positive attitude.
• Ensure company policies and procedures are adhered to, maintaining a safe and secure work environment.
• Deliver community engagement to share the understanding of Headways services.
• Organise and run creative fundraising events for your store to raise awareness and funds for the charity.