Retail Consultant at Royal Automobile Club of Queensland (RACQ)

Carindale, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

34.49

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Sales, Communication skills, Relationship building, Problem solving, Adaptability, Work ethic, Interpersonal skills, Banking product knowledge, Insurance product knowledge

Industry

Financial Services

Description

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. About the Role: RACQ Carindale is looking for a fun, energetic sales and service superstar to join our team. It is not necessary to have experience; however, sales experience in a previous role is desirable and importantly, a willingness to learn. We will provide a comprehensive and tailored training programme to set you up for success. As a Retail Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services. Rate of pay at commencement is $34.49 + Super + 50%25 loading rates on Saturday Full Time 37.5hrs per week Rostered between 8:30am – 5:00PM and 9:15AM – 12:15PM every second Saturday with a rostered weekday off each fortnight. About you: Customer service and a desire to help is key. We are seeking applicants who love to help others, thrive in a fast-paced sales environment, can adapt to change, build meaningful relationships with colleagues, and have an excellent work ethic. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude Strong written, verbal, and communication skills. Why join RACQ? RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at https://www.racq.com.au/about-us What we offer you: At RACQ, we want you to succeed in work and life and feel supported to do good stuff daily. Whoever you are, wherever you’re from. Some of the good stuff our people have access to include: Financial benefits and discounts on a range of banking, assistance and insurance products Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest. A range of flexible working and leave options, parental leave of 16 week's primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave. Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP). Invest in your development with in-house development programs and access to an extensive digital learning platform. Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits Ready to apply to do good stuff daily? Successful candidates will be asked to complete background checks to progress their application. Adjustments & Support We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to careers@racq.com.au for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process #LI-ONSITE

Responsibilities

The Retail Consultant will provide exceptional customer service by delivering tailored solutions across insurance, banking, and assistance products. You will engage with members both face-to-face and via phone to support their needs in a fast-paced environment.