Retail Coordinator at Lovisa

Hawthorn, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational capability, Time-management, Communication, Attention to detail, Reporting, Rostering, Compliance, Retail systems proficiency, Microsoft Office, Excel, Analytical mindset, Problem-solving, Adaptability, Collaboration, Loss prevention, Training coordination

Industry

Description

Lovisa Life: Lovisa was established in Australia in 2010 and has rapidly grown to become one of the world’s leading fast-fashion jewellery retailers. With a strong global focus, we now operate over 1,000 stores across more than 50 markets worldwide. As a trend-driven brand, we cater to everyone, delivering over 150 new styles to our stores each week. Join a dynamic, high-growth international retailer proudly listed on the ASX. Your Opportunity: The Retail Coordinator plays a pivotal role in supporting our retail network, acting as the link between stores and head office to ensure seamless and smooth operations. In this fast-paced and dynamic role, you will coordinate communication, training, reporting, loss prevention, and workforce planning activities, helping stores perform at their operational best. This is a fantastic opportunity for a highly organised, detail-oriented individual who thrives in a collaborative environment and is passionate about retail performance and team success. Coordinate day‑to‑day retail operations and ensure timely communication to stores. Support operational training programs, including onboarding, compliance, and tracking completion. Assist with wage and roster administration, ensuring accuracy and compliance with labour guidelines. Prepare and distribute operational, financial, and performance reports. Manage and track Retail Operations Service Desk tickets to ensure timely triage and resolution. Support loss prevention initiatives, including audits, incident reporting, and compliance checks. Support piercing operations activities, including compliance, training coordination, and operational guidance. We are looking for the below skillset and experience: Strong organisational and time‑management capability. Clear, confident communication with store teams and internal stakeholders. High attention to detail across reporting, rostering, and compliance tasks. Proficiency with retail systems, rostering tools, and Microsoft Office (especially Excel). Analytical mindset with the ability to interpret data and identify operational risks or trends. Collaborative, adaptable, and able to work independently when required. Proactive problem‑solver with a continuous improvement mindset. Our Benefits and Perks: Enjoy these perks when you join Lovisa! Join a global business offering endless career opportunities Supportive diverse and inclusive team environment Strong culture - we truly harness our 10+1 culture commitments Paid Birthday Leave Generous 50% discount off Lovisa products Free gym membership Attractive Referral Rewards Incentive Program Modern HQ with a fully stocked kitchen on Glenferrie Road Personal Development & Succession Plans Diversity and Inclusion: We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world. Apply today to start your Lovisa journey and a Talent Team Member will be in contact.

Responsibilities

The Retail Coordinator acts as the link between stores and head office, coordinating communication, training, reporting, loss prevention, and workforce planning to ensure smooth retail operations. Key duties include managing day-to-day operations, supporting training programs, assisting with wage administration, and tracking service desk tickets.