Looking for a new challenge as a Retail and Service Assistant? Want something different every day? If you enjoy working in retail, with a team and solving problems for customers then this may be a role for you.
Luggage Point are seeking a customer focussed person for the role of Retail and Service Assistant for their two stores based at Edinburgh Airport and Waverley Market. This is a varied and dynamic role within a well-known and highly respected retailer at the airport location.

SKILLS WE ARE LOOKING FOR:

· A positive “can-do” attitude and ability to use initiative
· Sales driven and focussed on delivering great service
· Pro-active, great at organising and solving problems
· Professional and understanding manner
· Knowledge of IT systems, databases and operating procedures

· Dealing with lost property queries via email, phone calls or face to face
· Retail of travel goods and accessories
· Bag wrapping
· Handling left luggage
· Shipping including providing quotes and parcelling items for courier collection
· Approach customers and provide advice on services offered
· Assist customers with their queries and issues
· Monitor shelves inventory and unload new products when needed
· Maintain a clean and orderly environment in the store