Retail Customer Service at Betfred
Leeds, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

09 May, 25

Salary

11.8

Posted On

09 Feb, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

Overview
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967… we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.
Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.
We owe our success to our unique story and dedicated colleagues, and the next chapter involves you…
Responsibilities

Responsibilities
  • Processing customers’ bets in a timely and attentive manner.
  • Attending to all customer queries quickly and knowledgeably.
  • Engaging customers with expert knowledge of our products and promotions
  • Supporting key promotional events throughout the sporting calendar.
  • Maintaining a well-presented environment which customers love to be a part of.
  • Being a team player – collaboration is key to improving the customer experience.
  • Handling cash transactions with the upmost care and accuracy.
  • Following our Think 25 policy and adhering to our age verification processes
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