COORDONNATEUR(TRICE) SERVICE CLIENTÈLE (TECHNIQUE)

Lieu: Montréal, QC
Salaire: 25–30$/h par heure
Joignez-vous à notre équipe en tant que Coordonnateur(trice) Service Clientèle (technique).

QUALIFICATIONS

• Expérience en gestion d’installations ou connaissances techniques (plomberie, construction, etc)
• Excellente maîtrise de la suite Microsoft Office.
• Bilinguisme (français/anglais).
• Connaissances en architecture ou administration du bâtiment (atout).
• Compétences solides en service à la clientèle.

RETAIL CUSTOMER SERVICE COORDINATOR (STORE MAINTENANCE AND FACILITIES)

Location: Montreal, QC
Salary: $25–$30/hour
We are seeking a Retail Store Maintenance Coordinator to join our dynamic team!

QUALIFICATIONS

• Proven experience in facilities management.
• Proficiency in Microsoft Office Suite.
• Strong organizational and coordination skills.
• Excellent bilingual communication skills (English and French).
• Knowledge of architecture, mechanical, or building administration is an asset.
• Strong customer service orientation.

• Assist store employees with maintenance requests for HVAC, plumbing, electrical, locks, furniture, and more.
• Coordinate with landlords and operations managers to arrange necessary repairs.
• Process incoming maintenance requests promptly, ensuring proper documentation.
• Manage logistics for purchases, including issuing purchase orders and reconciling billing.
• Support projects and initiatives within retail stores.
• Address health and safety committee findings as required.
• Monitor cases and analyze technician feedback to resolve store issues cost-effectively.
• Troubleshoot issues alongside store staff to determine proper vendor actions.
• Oversee work progress and ensure task completion.
• Be available for after-hours emergency calls (on rotation).