WHO WE ARE

Established in 1988, the multi-award-winning Sportarm group has since grown steadily to become one of the United Kingdom’s leading suppliers of sporting shotguns, shooting accessories and clothing in two sought after locations Dorset, London and a thriving online platform too.
Our success is anchored in our passionate commitment to offering our customers the highest quality goods, expert advice and outstanding customer service.

WHO WE ARE LOOKING FOR:

We are seeking an individual with strong leadership qualities and a proven track record in retail and e-commerce management. As an ambassador for Sportarm, you will demonstrate a customer-focused approach, ensuring our high service standards are upheld. Engaging with our customers and representing Sportarm with confidence and charm are essential. An affinity for country sports and the countryside is also important.

SKILLS & KNOWLEDGE:

To thrive in this role, you should possess the following skills and knowledge:

• Strong IT literacy, including experience with EPOS systems, Shopify, Google Merchant Centre, Meta Commerce Manager, CRM systems, and Microsoft Office applications.
• Expertise in visual merchandising, both in-store and online.
• Inventory management and control.
• Order fulfilment, processing, packing and sending out orders.
• Ability to provide excellent customer support.

THE ROLE

As our Retail & E-commerce Manager based in Dorchester, we will be looking for you to elevate Sportarms retail experience and presence. You will be overseeing the day-to-day operations of our Dorchester store and multifaceted e-commerce platform, ensuring a seamless and exceptional customer experience.
You will need to monitor industry trends, competitor activities, and customer preferences to stay ahead of the game. At the same time, developing and implementing effective sales strategies to maximise revenue and online sales growth.

To thrive in this role, you should possess the following skills and knowledge:

• Strong IT literacy, including experience with EPOS systems, Shopify, Google Merchant Centre, Meta Commerce Manager, CRM systems, and Microsoft Office applications.
• Expertise in visual merchandising, both in-store and online.
• Inventory management and control.
• Order fulfilment, processing, packing and sending out orders.
• Ability to provide excellent customer support