Job Title: Retail Events Manager
At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ROLE OVERVIEW

You will be responsible for leading Fanatics International Retail and Event operations in Australia for the AFL, NRL, NZR, UFC and in future we will be executing NFL and RWC.

KEY RESPONSIBILITIES

• Lead a high-performing team, including retail operations staff and on-the-ground team members.
• Event execution – bump in and set up / event management / pack down - bump out-
• Oversee aspects of retail event operations, ensuring efficient inventory management, assist staffing, engaging visual merchandising, and exceptional customer service.
• Assist in the implement of operational strategies to maximise efficiency, productivity, and profitability across all retail partner functions.
• Execute sales strategies to meet revenue targets and drive business growth, ensuring success across retail stores.
• Manage stock preparation and planning, including pre-and post-event activities, and oversee 3PL replenishment and processes.
• Lead department sustainability strategy and initiatives
• Working with Buying and Merchandising to develop a best-in-class product strategy across both licensed and Fanatics product.
• Work with supporting contractors to deliver on budget, on time, every time
• Drive KPI’s including conversion and AOV
• Ensure fans feel immersed into the relevant right holder’s desired experience
• Maximise sales through effective management of your onsite teams
• Deliver first class visual merchandising in your store and consistently do so during the events
• This is a hands-on role, and the manager will have the opportunity to oversee and participate to some of the physical build pre-and post-event