At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

POSITION SUMMARY

Retail Field HR Lead Director contribute to the development of a comprehensive Field Retail HR strategy and drive its path to fruition.

DESCRIPTION

The Retail Field HR Lead Director partners with PCW HR, Retail Field, and Store Operations leadership to co-create and execute an effective HR Field Retail Strategy and operational initiatives that will deliver on the short- and long-term strategic priorities, tactics, and routines.
This role reports directly into the AVP of HR Acceleration & Strategic Enablement and acts as an extension of the Field HR VP. This role partners with HRDs, developing, planning, executing and monitoring initiatives to drive execution of Culture & Change Management, Talent Acquisition, Talent Management, Diversity & Inclusion, Colleague and Labor Relations, Comp & Benefits and Human Resources Operational strategies with ensuring Management processes and routines are implemented. CVS Health is in search for a leader who has a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company’s business, as well as significant interaction with all the business leaders.

REQUIRED QUALIFICATIONS

• 10+ years Human Resources, Strategy, or Project Management experience or equivalent in another similar field

PREFERRED QUALIFICATIONS

• HR and Retail Operations Experience
• Strategic Agility
• Strong Communication Skills
• Executive Presence and Influence
• Analytical/Data Mindset
• Significant project management or consulting experience
• Prior leadership experience

EDUCATION

• Bachelors degree or equivalent experience required; Masters degree preferred

• Partner with leadership to develop and execute both long-and short-term strategic plans
• Serve as critical member to the HR Acceleration & Strategic Enablement team, act as an extension of Field HRVP, and strategic advisor to HRDs, provide guidance to complement their efforts as needed, and be a liaison between Store Ops HR, Labor, Legal, TA, Training and Corporate Communications teams
• Serve as a representative for the Field HR leadership team on task forces, standing committees and projects, providing and advocating for the POV of the field HR leadership team
• Create and deliver executive and integrated communications and tools for the Field Retail HR VPs and HR Team (One HR Readiness, HR Dashboard, Company communications, executive narratives and readouts, etc.)
• Coordinate and drive planning, execution and implementing of Field HR cross functional, critical, and high impact projects and key initiatives
• Coordinate and oversee critical talent initiatives and ensure proper linkage of HR’s and operations priorities and plans, champion a change capable organization that helps colleagues to thrive in a constantly changing environment
• Integrate relevant data and information and apply the findings to positively impact our business & function along with share key insights and actions based on HR data and metrics
• Strategize with Field HR Leadership to reinforce organizational culture and engagement and drive the development of innovative and effective initiatives designed to increase colleague engagement and organizational success
• Leverage organizational data to inform decision making, be comfortable compiling, analyzing and presenting data to inform the organization