POSITION OVERVIEW

We’re looking for a Retail Floor Manager & Sales Associate who is equally comfortable leading a team and delivering one-on-one service to customers shopping for their next ski or snowboard setup. In this hybrid role, you will help manage the retail floor while also taking an active part in day-to-day sales, training, merchandising, and customer engagement.
This is an ideal opportunity for someone who has leadership experience, thrives in a fast-paced retail environment, and brings a genuine passion for skiing or snowboarding. You’ll work closely with the buying team and ownership to support floor operations, drive sales, and foster a team-focused culture.

ABOUT US

Corbett’s Ski + Snowboard is one of Ontario’s premier ski and snowboard retailers, proudly family-owned and operated for over 85 years. With locations in Oakville and Collingwood, we are passionate about delivering exceptional customer service, technical expertise, and product selection for snow sports enthusiasts of all levels.
Our shops are destinations for everything winter—from ski and snowboard gear and apparel to custom boot fitting and expert tuning services. Corbett’s is more than just a retail store—we’re a hub for the snow sports community.
In 2022, we expanded to Collingwood, and as we continue to grow, we’re building a team of dedicated professionals who are passionate about the sport, the culture, and creating outstanding customer experiences.

INTRODUCTION TO THE ROLE

Do you love the energy of a buzzing ski shop? Are you passionate about gear and excited to help others get the most out of their time on the hill?
We’re looking for a Retail Floor Manager & Sales Associate who thrives in a fast-paced retail environment, is eager to share their product knowledge, and can confidently lead a team. Whether you’re helping a beginner find their first snowboard setup or coaching your teammates on new gear arrivals, this role blends hands-on retail with leadership responsibility.
You’ll be an integral part of the customer journey—connecting skiers and riders with the right equipment, delivering excellent service, and creating a welcoming, high-energy space on the sales floor. If you’re motivated, experienced, and love being immersed in snow culture, we want to hear from you.

KEY RESPONSIBILITIES

• Customer Experience & Sales:
• Deliver expert customer service and personalized gear recommendations
• Guide customers through product selection based on skill level, fit, terrain, and goals
• Stay current on industry trends, product specs, and gear technology
• Promote add-on sales and services such as tuning, boot fitting, and accessories

Leadership & Floor Management:

• Lead by example in setting a professional tone and maintaining store readiness
• Assist in staff scheduling and floor coverage to meet peak demand periods
• Motivate and coach sales staff to achieve team and individual sales goals
• Support onboarding and training of seasonal associates
• Operational Excellence:
• Assist with merchandising, visual presentation, restocking, and pricing
• Manage POS tasks including returns, special orders, and phone sales
• Collaborate with boot fitting and tuning departments to ensure seamless customer service
• Maintain cleanliness and organization of the sales floor and backroom