JOB OVERVIEW

We are seeking a motivated and enthusiastic Retail Sales Assistant to join our dynamic team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a positive shopping experience. You will play a key role in driving sales and promoting our products through effective communication and merchandising strategies.

SKILLS

• Excellent communication skills, both verbal and written, with strong phone etiquette.
• Proven customer service skills with a focus on building relationships and enhancing the shopping experience.
• Ability to manage time effectively while multitasking in a fast-paced environment.
• Strong organizational skills to maintain inventory and store displays efficiently.
• Minimum one year experience in retail sales, technology sales, or technical sales is highly desirable.
• Proficiency in POS systems for transaction processing.
• Basic math skills for cash handling and transaction accuracy.
• Multilingual or bilingual abilities are a plus, enhancing communication with diverse customers.
• A proactive approach to upselling products based on customer needs. Join us as a Retail Sales Associate where your passion for customer service will shine while contributing to our team’s success!
  Job Type: Casual
  Pay: $15.80-$16.50 per hour

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking
• Store discount

Work Location: In perso

· Provide high standard customer service to contribute to an inviting and efficient shopping environment, helping to build customer loyalty and support the store’s reputation in the community
· Greet customers with a friendly and welcoming attitude upon entering the store
· Respond promptly and professionally to customer inquiries, provide product information, and assist in locating items
· Address customer complaints or concerns in a courteous, solution-oriented manner, escalating issues to management as needed.
· Promote store promotions, loyalty programs, and special offers to boost sales and enhance customer experience
· Follow proper food handling procedures to ensure food safety
· Operate point-of-sale systems, on-line orders, and supporting the store’s daily functions
· Maintain cleanliness of store and storage areas by sweeping and mopping, and ensuring shelves and displays are clean and free of debris
· Monitor stock levels by identifying items that need to be restocked, and assisting with monthly inventory counts
· Receive deliveries, unpackage items, and place them on shelves, cooler, and freezers to maintain well-stocked and organized shelves and ensure proper rotation and organization following First-In-First-Out (FIFO) approach
· Adhere to store policies and procedures including workplace safety
· Stand for extended periods and lift heavy objects up to kg 15 kg
· Other duties as assigned