JOB DUTIES/REQUIREMENTS:

Job Title:

ABOUT US

Founded in 1973 Pre Pak-Meats Ltd. is a locally owned, family run business offering wholesale meat and custom cut products to Alberta and including NWT, food service industry. With a strong focus on customer service, you can rest easily knowing your food service needs are in good hands.

JOB SUMMARY:

We are looking for a friendly and outgoing professional Front Retail Customer Service Support Coordinator with 3-5 years of experience to join our team. The ideal candidate will be responsible for managing front desk operations, greeting visitors, and providing excellent customer service. Additionally, this role involves supporting the Retail support and displaying our proteins for walking traffic, also by assisting the Edmonton branch with Front Customer Service, payments, and maintaining client account records. This position offers the opportunity to grow within the company while working in a dynamic and customer-focused environment.

QUALIFICATIONS & SKILLS:

• Experience: 3-5 years of experience in a retail related to food services and meat processing, front-receptionist, administrative, merchandising and focused friendly attitude to customer service role.
• Education: High school diploma or equivalent; additional certifications in office administration or accounting is a plus.
• Skills: Strong interpersonal and communication skills, both written and verbal.
  · Proficient in Microsoft Office Suite (Excel, Word, Outlook), and experience with customer management or accounting software (e.g., QuickBooks, FreshBooks). At least willing learn to grow into the position.
  · Excellent organizational skills with the ability to multitask and prioritize.

· Strong attention to detail, especially with customer retail, merchandizing, display and correct pricing, the ability to up-sell and close sales.

• Positive, professional, and customer-oriented attitude.
• Other sales and marketing related duties as assigned by management.
• Ability to adapt to changing environments and situations by demonstrating proficiency in problem solving and decision-making skills while communicating, customer service,
• From Time-to-Time basic lifting of files and boxes less than 10-35lbs

· Follow all safety procedures outlined in the safety manuals.
Job Types: Full-time, Permanent
Pay: $19.85-$22.50 per hour
Expected hours: 40 per week

Benefits:

• Dental care
• On-site parking
• Paid time off
• Store discount

Ability to commute/relocate:

• Edmonton, AB T6B 3L4: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail sales: 3 years (required)

Language:

• English (required)

Work Location: In person
Application deadline: 2025-09-05
Expected start date: 2025-09-1

FRONT CUSTOMER RECEPTIONIST DUTIES:

• Greet and assist visitors, clients, and employees in a friendly and professional manner.
• Answer and direct incoming phone calls , face to face inquiries to the appropriate department or personnel.
• Manage appointment scheduling, maintain meeting room calendars, and organize visitor logs.
• Handle incoming and outgoing mail and packages efficiently.
• Maintain a clean and organized front desk and lobby, retail store area.
• Coordinate with other administrative staff in our Calgary Head Office to ensure smooth office retail sales and branch administration and operations.
• Assist in preparing documents and reports for office meetings.