Retail General Manager at Love's Travel Stops & Country Stores

High Hill, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Staff Leadership, Process Management, Sales Enhancement, Facility Maintenance, Inventory Management, Safety Practices, Talent Acquisition, Employee Development, Financial Reporting, Profit And Loss Analysis, Communication, Interpersonal Skills, Organizational Skills, Multitasking, Computer Skills

Industry

Retail

Description

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance * Paid Time Off * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love’s Shares Welcome to Love’s! The Retail General Manager plays a key role in ensuring the smooth and efficient operation of our high-volume, multifaceted retail customer service center. You will lead staff, including Operations Managers and Assistant Managers, to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the retail industry and ready to make a difference. Job Functions: Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures. Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management. Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions. Work alongside team members to train and develop in order to maximize customer service expectations. Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities. Addressing customer feedback and working to improve the overall experience. Experience: 3+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management. 3+ years’ experience managing operations with annual sales volume of $2+ million 3+ years’ experience deciphering and impacting budgets and P&L statements 3+ years’ experience supervising and training 10+ employees Skills and Demands: Excellent communication and interpersonal skills with a customer satisfaction focus. Strong organizational and multitasking abilities with attention to detail. Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel. Frequent lifting/moving of items over 50 pounds or more. Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check. Our Culture: Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

Responsibilities

The Retail General Manager ensures the smooth operation of a high-volume retail center by leading staff to deliver exceptional customer service, managing processes, and executing strategies to boost sales and satisfaction. Key duties include maintaining facility standards, driving sales through efficient inventory management, and overseeing daily operational tasks like safety and cash integrity.