Retail General Manager at Visionworks

Pembroke, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

77597.1

Posted On

10 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Profitability Management, Team Leadership, Staff Training, Coaching, Operational Excellence, Customer Experience Management, Financial Goal Setting, Retail Management, Optical Management, Conflict Resolution, Business Planning, Performance Management

Industry

Retail

Description

About Us: Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great. Job Type: Full Time Pay: $62,077.64 - 77,597.10 per year The Role: A Visionworks General Manager (GM) is a leader of others and leader of the business at Visionworks. This person is a smart, business-savvy self-starter who knows their way around profitability and the driving factors of success. The General Manager will also manage a service driven team to ensure a simple, human and bold patient and customer journey from doctor appointment to eyewear pickup. Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience Remove obstacles and find resolution in the patient/customer experience when needed Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals Qualifications: HS Diploma or GED required; Bachelor’s degree preferred Three (3) or more years of related experience required Optical management experience preferred Licensed GMs must have a current State Opticians License What we offer! At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts —including but not limited to Vision Coverage) Paid Parental Leave Bereavement Leave 401 (k) Savings Plan Paid Time off Milestone anniversary awards Medical, Dental for Full Timers And more! Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I). VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Compensation range for the roles is above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

Responsibilities

The General Manager leads store operations and a service-driven team to ensure a seamless patient journey from appointment to eyewear pickup. They are responsible for maximizing profitability and meeting financial goals while maintaining a high standard of customer experience.