RETAIL & GUEST EXPERIENCE LEAD at Julep Farms A Modern Farm Resort
Dillard, GA 30537, USA -
Full Time


Start Date

Immediate

Expiry Date

16 Oct, 25

Salary

75000.0

Posted On

18 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Google Drive, Interpersonal Skills, Spreadsheets, Cottages, Email, Retail, Administrative Tools

Industry

Hospitality

Description

Position Overview:
We are seeking a highly organized and proactive Personal Assistant & Retail Manager to support the owner and manage daily operations across our retail store, restaurant, event spaces, and guest cottages. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys wearing many hats. You will play a key role in guest experiences, retail operations, and administrative support.
Key Responsibilities:

Retail Management:

  • Oversee day-to-day operations of the retail store, including merchandising, restocking, and visual presentation.
  • Receive, process, and inventory all incoming retail merchandise.
  • Monitor sales trends and coordinate with the owner on reorders and new product sourcing.
  • Maintain an elevated and organized retail environment that reflects our brand.

Guest Experience Support:

  • Assist with all guests across the restaurant, retail, events, and cottages to ensure a seamless and hospitable experience.
  • Serve as a first point of contact for guest inquiries and special requests.
  • Collaborate with various department leads to anticipate and exceed guest expectations.

Owner & Administrative Assistance:

  • Provide personal and professional support to the owner, including scheduling, task tracking, and communications.
  • Coordinate details related to events, guest stays, and hospitality requests.
  • Ensure operational readiness across departments through daily check-ins and problem-solving.
  • light project management

Hospitality & Coordination:

  • Support coordination of all incoming and ongoing events, ensuring details are tracked and executed to standard.
  • Liaise between departments to maintain consistent communication and service flow.
  • Handle special projects or requests from the owner that support the overall business operations.

Qualifications:

  • Prior experience in retail management and hospitality is required.
  • A College degree in a like-minded field
  • Strong organizational skills with attention to detail and follow-through.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize in a dynamic environment.
  • Comfortable with inventory systems, POS platforms, and basic administrative tools (email, spreadsheets, google drive, etc.).
  • A team player with a guest-first mindset and a proactive approach to problem-solving.

Work Environment:
This is an in-person role that requires flexibility, weekends, and availability during peak hospitality hours. The position is hands-on and guest-facing with a strong emphasis on operational excellence and brand representation.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year

Benefits:

  • 401(k) matching
  • Employee discount
  • Health insurance

Application Question(s):

  • If chosen for this position, what is your earliest start date?
  • What makes you the ideal candidate for this position?
  • Do you have a Bachelor’s Degree at a minimum?
  • Do you live within 45 minutes of Julep Farms?

Ability to Relocate:

  • Dillard, Ga 30537: Relocate before starting work (Required)

Work Location: In perso

Responsibilities

Please refer the Job description for details

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