ABOUT US

At Schnitz, we are passionate about serving fresh, quality schnitzels made to perfection. Our Martin Place store is a busy and vibrant location in the heart of Sydney’s CBD, and we are seeking an experienced and motivated Retail/ Hospitality Manager to join our team and ensure the smooth running of our operations.

SKILLS & EXPERIENCE REQUIRED

• Minimum 2 years of retail or hospitality management experience.
• Strong leadership, communication, and problem solving skills
• Ability to work in a fast-paced environment while maintaining quality standards
• Knowledge of rostering, budgeting, and stock control
• Understanding of food safety and workplace compliance requirements.

• Oversee the daily operations of the store to deliver excellent customer service
• Lead, train, roster, and supervise staff to maintain company standards
• Ensure compliance with food safety, hygiene, and workplace health & safety regulations
• Manage stock levels, supplier orders, and inventory control
• Handle customer service issues and resolve complaints effectively
• Monitor sales performance, control costs, and achieve business targets
• Report to the Area Manger/Franchise Owner on business performance