RETAIL HOST

Location (Country-County-City) UK-Staffordshire-Stoke-on-Trent
Job ID
2025-9587
Employment Type
Guaranteed Hours (Europe Only)
Offer/Contract Type
Fixed End Date/Seasonal
Location Name
Alton Towers Resort

ABOUT THE ROLE:

Come and join us in Retail! Working in our many fantastically themed shops & Kiosks, you’ll be responsible for ensuring our guests have a truly immersive experience, delivering excellent service and offering world class merchandise. If you are hardworking, enthusiastic, and serious about fun then we would love to meet you.

KEY RESPONSIBILITIES:

• Deliver outstanding service by assisting guests with their purchases and providing product information.
• Operate tills and handle transactions accurately and efficiently.
• Assist in stocking and replenishing shelves, ensuring products are displayed attractively and in line with brand guidelines.
• Help maintain shop standards and appearance through creative product displays, cleanliness, and attention to detail.
• Actively encourage guests to explore and purchase products, using knowledge of current promotions, special offers, and the benefits of various merchandise.
• Ensure a safe environment for both guests and staff by adhering to Alton Towers Resort’s safety policies and procedures.
• Provide guests with helpful information about the resort, including attractions and facilities.