Retail Industrial Placement at EDF UK

Exeter, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

24500.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Problem Solving, Team Player, Resilience, Curiosity, Communication Skills, Data Analysis, Campaign Management, Stakeholder Management, Project Managing, Process Implementation, Sales Process Improvement, Content Creation, Tableau, Jira, SQL

Industry

Utilities

Description

Job Description Ready to apply your skills to one of the UK’s most ambitious infrastructure projects? At EDF, Success is Personal. Join our Retail Industrial Placement and help shape the future of energy while building a career that’s unique to you. There’s never been a more exciting time to join our Retail team, we’ve got a BIG ambition. We’re buzzing to have industrial placement opportunities to welcome into our Retail organisation - bringing energy and fresh ideas! We’re offering a 12-month industrial placement, starting with 6 months learning the foundations of how we serve our Small Business or Residential customers, followed by 6 months in either marketing, commercial, technology or sales. The Opportunity As an Energy Specialist, for the first 6 months you’ll be working in a team of 10-15 people providing incredible end-to-end customer support to our Small Business or Residential customers. You’ll connect with our customers over the phone and through digital channels such as text and email. We’ll train you in everything our customers need, so when it’s go-time, you’ll have all the answers, and nothing will faze you. So, if you’re an enthusiastic team player who’s resilient, loves problem solving with a curious nature and enjoys working under pressure, then you’ll love this experience! Your next 6 months will be specialising in one of these other core business functions where you’ll work with experienced individuals and leave with a wealth of knowledge: Residential Sales and Marketing - We blend deep customer insight with bold innovation to drive acquisition, retention and value creation. From shaping compelling propositions to delivering targeted campaigns, we empower customers to save money and carbon — while helping EDF lead the transition to an Electric Britain. You can expect to leave the team with a broad marketing experience, the ability to turn insight into action, campaign management and stakeholder management. Commercial and Performance - The role will blend commercial insight, data analysis and performance. To give you a flavour you could be working on pricing, data analysis and business impact reviews. You'll work on systems like tableau, Jira, snowflake and SQL. Residential Solutions & Automation - This role is an exciting opportunity to support on diverse business issues, drive effective problem-solving and make a significant impact on the success of EDF's Retail business unit. This role is responsible for quickly analysing and resolving a wide range of commercial, regulatory and operational issues that impact the business unit. Revenue Operations – You could be project managing new process and solution implementation to reduce the level of debt the business is exposed to. Identifying opportunities that make an impact on those struggling to pay their bills. You'll work across multiple teams to prioritise and deliver on actions that will make the biggest impact whether that's tariff changes, process adapting, marketing and service updates. Small Business Marketing – You could be creating emails, supporting on paid advertising campaigns and organic social posts, developing industry leading content and supporting on partnership campaigns. Small Business Sales - You'll be helping EDF Small Business Sales grow their direct sales channels. You'll be looking for smarter ways to improve our sales processes, how we can optimise & improve our ways of working, along with working with our partners on how we can grow as a business. Your Work Location You’ll be based in our fun and welcoming offices – Hove, Doxford (Sunderland), or Exeter office – our teams LOVE coming to the office - there really is something for everyone. We also know that you may need the flexibility to work from home at times too, that’s why we embrace hybrid working. Who You Are A self-starter and creative thinker who is enthusiastic and motivated. You are a team-player with excellent communication skills, who is willing to take on new challenges. No experience is needed for this role; we’re looking for an individual with a positive attitude and a desire to learn. Sound like you. We’d love to hear from you! At EDF we work hard to maintain a culture where Everyone’s Welcome. We encourage and embrace diversity and how it can improve our experience and performance at work. It is nevertheless a requirement that those who join us have the right to work in the UK. Whilst sponsorship may be a possibility, we reserve the right in our decisions to give priority to those who already have the right to work in the UK. Our selection process is designed to bring out the best in you. We use a strengths-based approach, allowing you to showcase your skills and what truly motivates you. We believe that focusing on individual strengths is key to engagement, motivation, and success in the workplace. Pay, Benefits and Culture Alongside a starting salary of £24,500 per annum and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days, oh and free breakfast in the office! And more. At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us. Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments. We’re proud to share that in our last recruitment cycle, we received nearly 32,000 applications across our early careers programs. While this means the process is highly competitive, please don’t be discouraged if you’re not successful this time. Every single application is carefully reviewed by a real person who values the effort you put in. We anticipate significant interest in this industrial placement scheme – so please don’t delay, apply today! Join us and find your success at EDF! At EDF, we offer a wide range of opportunities within the discipline you've applied for. We'll work closely with you to identify the role that best matches your skills and aspirations, which means you may be considered for multiple positions. The virtual interviews will take place mid-April. At the start of your placement you will be required to complete two weeks of training in Hove. This will likely be from 2nd - 18th September. #SuccessIsPersonal #EDFCareers Additional Information Success is Personal. It's your journey, powered by us. Join us and drive the transition towards an Electric Britain. Shift Work?: No Career area: Placements Primary Contractual Location: Portland Rd BN3 5SU Term of Employment: Fixed Term

Responsibilities

For the first six months, the role involves providing end-to-end customer support to Small Business or Residential customers via phone and digital channels, requiring comprehensive training on customer needs. The subsequent six months are dedicated to specializing in a core business function such as marketing, commercial, technology, or sales.