Retail Instructional Designer at LMCU

Grand Rapids, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Instructional design, E-learning development, Training delivery, Needs assessment, Project management, Learning management systems, Stakeholder collaboration, Curriculum development, Performance analysis, Communication skills, Interpersonal skills, Banking product knowledge, Regulatory compliance

Industry

Banking

Description

General Information Primary Location: 5540 Glenwood Employee Status: Full-Time Workplace Type: Fully In Person Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life. About this position: The Retail Instructional Designer role is responsible for developing and delivering effective learning solutions for our retail division. This role will collaborate closely with subject matter experts, trainers, and leaders to design, develop, and implement training programs that enhance employee knowledge, skills, and performance. What you’ll do: Design and develop engaging, interactive, and learner-centered training materials and programs for retail division. Apply instructional design principles to create effective learning experiences for diverse set of learners, including e-learning modules, instructor-led training, webinars, and job aids. Manage and update existing training content to ensure accuracy and relevance, aligning with regulatory requirements and industry best practices. Work with key stakeholders to conduct needs assessments and analyze performance gaps to identify learning objectives and develop targeted training solutions. Partner with subject matter experts, trainers, and stakeholders to gather content and ensure alignment of training initiatives with organizational goals. Implement evaluation strategies to measure training effectiveness and continuously improve learning programs based on feedback and analytics. Utilize learning management systems (LMS) and other technology tools to deliver and track training programs efficiently. Responsible for adhering to and complying with all applicable federal and state laws, regulations and guidance, adhering to Bank policies and procedures, and completing required training. The employee consistently demonstrates a commitment to the culture of Lake Michigan Credit Union. What you’ll bring: A minimum of one year up to three years of similar or related experience. At least two years of experience in instructional design with Retail experience specific to Lake Michigan Credit Union being preferred, including knowledge of banking products and software. Bachelor's Degree in Business Administration, Education, Instructional Design or a related field of study. Certification in Instructional Design is preferred. Strong communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders. Excellent project management skills with the ability to manage multiple projects and deadlines. What you’ll get: All Employees: weekly pay and retirement savings options. Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement. To see a full list of our benefit offerings, check out this helpful guide! Have additional questions about the role? Email the Talent Acquisition Team at: Careers@lmcu.org. If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316. LMCU is an Equal Opportunity Employer Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one. As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You’ll love working here at Lake Michigan Credit Union! LMCU is an Equal Opportunity Employer

Responsibilities

The Retail Instructional Designer is responsible for designing, developing, and delivering effective learning solutions for the retail division. This role involves collaborating with subject matter experts to create engaging training materials and evaluating program effectiveness to improve employee performance.