Retail IT Support Administrator (PRRIT0326)-Client Services 1 year contract at PRIORITY Quality Consultants

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support Administration, iPad Management, iPhone Management, Scanner Troubleshooting, Workspace ONE, AirWatch, Apple Business Manager, First-Level Support, Device Imaging, Microsoft Exchange, Digital Signage, Appspace, Retail IT Technologies, POS Systems, Networking Concepts, Problem-Solving

Industry

Business Consulting and Services

Description

PRIORITY, one of the largest and fastest-growing Management and IT consulting firms in Greece, is seeking a Retail IT Support Administrator for a 1-year contract to support our client in the retail sector. This position offers an exciting opportunity to work in a dynamic environment, providing technical support and ensuring the smooth operation of IT systems within retail locations. Key Responsibilities: Assignment, management, and troubleshooting of iPad and iPhone devices used by aestheticians. Assignment, management, and troubleshooting of scanner devices used by aestheticians. Management of user accounts and devices within the Workspace ONE (AirWatch) environment. Assignment and management of Apple devices through the Apple Business Manager platform. Supervision of First-Level IT Support across 13 FSS locations, including on-site visits within Athens when required (remote troubleshooting via phone and incident reporting to Cosmote). Management of retail laptops across FSS stores (device imaging and assignment). Administration of Microsoft Exchange accounts (account creation, license management, and group assignments). Management of Digital Signage video content through the Appspace platform. Proven experience as an IT Support Administrator or in a similar role, preferably within the retail sector. Strong knowledge of retail IT technologies, including POS systems. Familiarity with networking concepts and troubleshooting. Experience with Microsoft Windows and various retail software applications. Excellent problem-solving skills and attention to detail. Strong communication skills, both written and verbal. Ability to work independently and in a team-oriented environment. Relevant IT certifications are a plus. Competitive remuneration package. Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity Modern working environment: we adopt practices to improve your experiences at work.

Responsibilities

The role involves the assignment, management, and troubleshooting of various end-user devices like iPads, iPhones, and scanners used by aestheticians, alongside managing user accounts within the Workspace ONE (AirWatch) environment. This position also requires supervising First-Level IT Support across 13 locations, including on-site visits and managing retail laptop imaging and Microsoft Exchange administration.