WHO WE ARE:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

MAJOR ACCOUNTABILITIES:

• Partner with the Merchandizing & Allocation team to deliver and support Pricing, Purchase order management for brick & mortar stores.
• Partner with the Finance team to deliver and support Sales Audit, Inventory Management and other financial functionalities & reporting.
• Partner with global counterparts to inform and drive system and solution enhancements.
• Collaborate and partner across the entire IT organization and with external vendors to drive resolution.
• Ownership of (improvement) activities and issues + ensure they are followed up and resolved in a timely manner.
• Monitor IT process flows daily and provide necessary support
• Contribute to continuous review and improvement of EMEA operational workflows and systems.
• Partner with POS engineer and maintain an up-to-date POS lab and thoroughly testing all POS releases.
• Support store openings and refits providing hands-on monitoring and troubleshooting to ensure readiness and execution.
• Willingness to provide support to regional business operations outside of local hours.
• Document and maintain requirements for supported systems effectively.

REQUIREMENTS FOR SUCCESS:

• Previous experience with exposure to Direct to Consumer (DTC) business. Retail experience is a must
• Skilled in MS Office Suite
• Knowledge of Retail systems (Merchandizing, Sales Audit and POS) experience and middleware integrations
• Knowledge of Aptos and/or D365 Commerce is a plus
• Proficiency in relational databases (SQL Server), SQL Server Reporting Service (SSRS), and XML, JSON, and flat file data formats and PowerShell scripting
• Basic understanding of hardware and network required to operate a store, ability to trouble shoot issues
• Strong analytics skills
• Great stakeholder management skills, internal and external (e.g. vendors)
• Effective oral and written communication skills

Please refer the Job description for details