Retail Keyholder at Curaleaf

Brookville, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

18.5

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Retail Leadership, Coaching, Communication, Inventory Management, Sales Strategy, Team Development, Problem Solving, Cash Handling, Loss Prevention, Operational Excellence, Flexibility, Compliance, Guest Interaction, Feedback Delivery, Product Knowledge

Industry

Alternative Medicine

Description

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis. Lead Store Associate Type of Work: Full-Time Shift Availability: The candidate must have open availability on weekdays, evenings, weekends, and holidays. Starting Hourly Pay Rate: $18.50/hr plus tips Location: 240 W Main St, Brookville, PA 15825 Who You Are: As a Lead Store Associate at Curaleaf, you will provide an exceptional experience to all guests and team members as both a Store Associate and Leader on Duty. You will support the Management team in day-to-day operations, leading by example with strategic selling and maintaining a positive, energetic presence on the sales floor. As a key brand ambassador, you will provide exceptional customer service and educate guests on our innovative products and promotions. While acting as the Leader on Duty, you will train, coach, and develop team members to foster a welcoming, guest-focused environment. You will oversee responsibilities such as cash handling, inventory management, and ensuring seamless daily operations, all while maintaining clear, effective communication with both your team and leadership to support the store's overall success. What You’ll Do: Assist in executing a business strategy that maximizes achievement in sales, payroll, customer loyalty program, and inventory accuracy. Plan the day, including effective use of the daily schedule and business reports, and assign tasks based on the workflow demand. Identify business opportunities through reporting and define appropriate actions to drive results. Communicate divisional directives to Store Associates. Utilize in-the-moment floor coaching to ensure a guest-focused team environment, driving sales and anticipating guests’ needs. Coach associates on guest interactions and performance to maximize productivity and capture guest opportunities. Manage guest and patient concerns and partner with management team on team member concerns. Deliver in-the-moment feedback to team members around guest interactions and recognize successes to drive associate engagement. Leverage Curaleaf's tools to make effective decisions, ensuring both productivity and a great guest experience. Ensure operational excellence through execution of Standard Operating Procedures and processes. Assist in execution of task directives within designated time frames (promotional updates, stock replenishment, cash handling, floor monitoring, inventory counts, and online order processing) with speed and efficiency. Protect company assists through loss prevention knowledge and proper manager on duty behaviors. Perform other duties as assigned by the Store Manager. What You’ll Bring: Minimum of 2 years of experience in a retail setting. At least 1 year in a retail leadership or retail supervisory role. Proven experience in coaching and training team members to achieve their best in a retail setting. Strong communication skills and the ability to collaborate effectively across all levels of the organization. Flexibility to work nights, weekends, and holidays as needed. Commitment to maintaining compliance with state regulations. Exceptional customer service skills with a solutions-oriented mindset. Even Better If You Have: Previous experience in the cannabis industry. Physical Requirements: While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and finger to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less). Work Environment: This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment. Curaleaf Pay Transparency $18.50—$20.50 USD What We Offer: Career Growth Opportunities Competitive Pay and Benefits Generous PTO and Parental Leave 401(K) Retirement Plan Life/ Disability Insurance Community Involvement Referral Bonuses and Product Discounts Benefits vary by state, role type, and eligibility. Follow us on Social Media: Instagram: @curaleaf.usa Twitter: @Curaleaf_Inc LinkedIn: Curaleaf LinkedIn Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis. Our Values: Lead and Inspire. Commit to Win. ONE Curaleaf. Driven to Deliver Excellence. Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Individuals adversely impacted by the war on drugs are encouraged to apply. Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf.

Responsibilities

As a Lead Store Associate, you will provide exceptional customer service and support the management team in daily operations. You will also train and develop team members while overseeing cash handling and inventory management.