Retail Lead| Automotive at U-Pull-&-Pay LLC
Winston-Salem, North Carolina, United States -
Full Time


Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

20.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Retail leadership, Customer service, Team supervision, Administrative skills, Microsoft Office, Mobile tech tools, Communication, Multitasking, Inventory management, Conflict resolution, Training and development, Vendor relations, Cash handling, Safety compliance

Industry

Description
Description Top Benefits Medical, Dental & Vision Insurance (Low-cost or FREE) FREE Life & Short-Term Disability Insurance Long-Term Disability Insurance (Based on age/earnings) 401(k) with Company Match Paid Holidays & Vacation On-the-Job Training & Career Growth Employee Referral Bonus ($500) Employee Assistance Program (EAP) Your Role As a Retail Lead, you’ll support the Retail Supervisor and Retail Chief in leading daily store operations. You’ll provide excellent customer service, coach team members, and ensure a safe, efficient, and positive environment for customers and employees alike. What You’ll Do as a Retail Lead Promote a “Safety First” and “Environmental Stewardship” culture Lead by example, demonstrating our four core values – Respect, Help, Learn & Grow Supervise and motivate retail team members to meet daily goals Ensure cleanliness, organization, and professionalism in the store Deliver friendly, helpful, and professional service to customers Communicate sales and marketing initiatives to the team Manage office administration, including phones, cash drawers, paperwork, and supplies Support training, development, and onboarding of new employees Maintain vendor and supplier relationships Monitor and ensure compliance with all company policies and SOPs Work retail hours including weekends, overtime, and holidays as needed Perform retail-related tasks as directed Grow your skills, assist your team, and perform other assigned tasks. What You Bring as a Retail Lead Leadership or supervisory experience in retail (required) Strong customer service focus and team leadership skills Solid administrative and organizational abilities Proficiency in Microsoft Office and mobile tech tools Effective written and verbal communication skills Ability to multitask and manage multiple priorities Physical ability to stand, walk, bend, and lift up to 50 lbs Reliable transportation and flexibility to work indoors/outdoors Preferred: Experience in automotive, salvage, or recycling industry Bilingual in English and Spanish About Us Pull-A-Part, headquartered in Atlanta, GA, is a national leader in the do-it-yourself used auto parts industry. We’ve reimagined the traditional junkyard into a sustainable, customer-focused recycling operation. Founded in 1997, Pull-A-Part operates 35 superstores nationwide, including 11 U-Pull-&-Pay locations. We’ve been recognized nationwide for our commitment to customer service, environmental responsibility, and corporate citizenship. Learn more: https://about.pullapart.com | https://upullandpay.com Our Core Values Respect – Every team member and customer counts Help – Support your team and customers to reach goals Learn – Ask questions and grow your knowledge Grow – Develop new skills and advance your career Equal Opportunity Employer Pull-A-Part is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Responsibilities
The Retail Lead supports store operations by supervising team members, ensuring daily goals are met, and maintaining a clean, professional environment. They are responsible for delivering excellent customer service, managing administrative tasks, and fostering a culture of safety and growth.
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