WORK OPTIONS:

• Full-time Perm |Onsite Alstonville | Sunday to Thursday
• Increase your take home pay | Fortnightly Pay | Training & Support provided
  Summerland Farm, one of Australia’s leading social enterprises and a business of Aruma Services, is seeking an experienced and Retail Lead. You will lead the strategy, performance and evolution of a diverse retail portfolio, including our Farm Shop, Cafe, Nursery and online store. You’ll work as part of the Hospitality & Tourism leadership team, with direct influence over buying, merchandising, staffing and the customer journey across all channels. You’ll have input into strategic planning and work closely with peers across hospitality, visitor experience and marketing
  Located in stunning Alstonville, Summerland Farm is evolving into a premier agritourism destination. This is your chance to join a values-led organisation with a commercial edge and help shape the next phase of our growth story.

ABOUT US

Summerland Farm, one of Australia’s leading social enterprises and a business of Aruma Services, is seeking an experienced and Retail Lead. You will lead the strategy, performance and evolution of a diverse retail portfolio, including our Farm Shop, Cafe, Nursery and online store. You’ll work as part of the Hospitality & Tourism leadership team, with direct influence over buying, merchandising, staffing and the customer journey across all channels. You’ll have input into strategic planning and work closely with peers across hospitality, visitor experience and marketing Summerland Farm - The Heart of the Hinterland
Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date.

Reporting to the Hospitality & Tourism Operations Manager, you will:

• Lead, inspire and develop a diverse team of around 40 staff, including casuals, juniors and supported employees, building a high-performing and inclusive culture, with a formal induction and orientation process.
• Drive growth by identifying opportunities to improve retail performance, enhance product presentation and elevate the customer journey.
• Take the lead in preparing for new retail concepts and business units to launch in 2026
• Help position Summerland Farm as a must-visit Northern Rivers destination.