Retail Learning & Communications Specialist at ARC'TERYX

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Learning and development, Retail training, Internal communications, Training needs analysis, Communication strategy, Retail management, Data analysis, Onboarding, Stakeholder management, Project management, Sales enablement, Brand ambassadorship, Instructional design, Event coordination

Industry

Apparel & Fashion

Description

Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. At Salomon, we're all about pushing boundaries and living life to the fullest. As a leading outdoor sports brand, we design performance-driven gear that empowers adventurers around the world. As we continue to grow our retail network, we are searching for a Learning & Communications Specialist (retail) to lead and deliver comprehensive retail learning and communications that support store performance across ANZ stores. About The Opportunity: The role is a newly created which reports directly into our Head of Retail. The role will review and refining training programs, identifying learning needs, developing and implementing training solutions and ensuring consistent excellent customer experiences and drive sales outcomes The role partners closely with retail leadership and cross‑functional teams to drive engagement, support new store openings and onboarding. What You'll Do: Review all current training programs being used in the retail business to define & refine the training strategy, and create a roadmap for store programs, digital tools, and in-the-field training Identify gaps and prioritize immediate & future training needs Support the Area Manager and Head of Retail with engagement of training Complete training needs analysis and develop appropriate solution Lead and embed Salomon values and build a team of Store Managers that are engaged brand and product ambassadors Develop and implement learning strategies to boost sales, and customer loyalty across the network delivering tailored training support to unique store needs Create and implement training program and induction program for new starters, both from existing roles and new store openings (larger groups of new starters) Support Head of Retail and Area Manager with the delivery of internal communications relating to retail specific needs and company content Build out communication calendar with key events and initiatives to create communication plan Partnering cross functionally to hit key milestones of communication calendar when lead from another department Identify opportunities to drive engagement through communication and development opportunities Assist in co-ordination of relevant learning events, conferences or special retail events About You: Bachelor Degree in HR (L&D) and Certificate IV Training & Assessment (or equiv) Demonstrated experience in L& D and best for that organisation and needs Experience in learning related programs within a retail setting Highly developed communication and organisation skills Demonstrated experience in reporting and analysing learning data Understanding of and connection to the Salomon Brand Experience in creating communication calendar and templates Demonstrated experience in leading communications across a team or division What We Offer: Kick start with Salomon gear provided. A generous team discount, not only with Salomon, but other affiliated brands with Amer Sports. Competitive salary and bonus scheme. Parental Leave Top Up Program to support all future parents. Access to an Employee Assistant Program to support your health & wellbeing. Comprehensive training and ongoing professional development. Be part of a global business with great career pathways and opportunities across multiple brands. Equal Opportunity: No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role we'd love to hear from you.

Responsibilities

The specialist will review and refine retail training programs while identifying learning needs to support store performance and customer experience. They will also manage internal communications and coordinate learning events to drive engagement across the retail network.