Retail Learning & Development Specialist at Sunflower Bank NA

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training, Communication, Customer Service, Teamwork, Banking Experience, Material Preparation, Feedback, Education, Support Services, Performance Evaluation, Skill Enhancement

Industry

Banking

Description

Description At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Retail Learning & Development Specialist at our Santa Fe, NM location. Description: This position will assist in training of retail employees in all system, product and service areas, create training materials and provide branch support services to assigned locations. Qualified candidates should have excellent verbal and written communication skills, be willing to travel, work flexible hours and have prior banking experience. Responsibilities: Creating a positive work environment Build an environment of “Legendary Customer Service” status by providing such service to both internal and external customers. Obtain thorough knowledge of Sunflower Bank’s policies, procedures, products and services Assist in training material preparation and maintenance as requested Assist in training retail staff Provide follow-up training at branch level to new trainees and employees who require additional position specific training Providing tracking and feedback to supervisor Maintain an average score of 4+ on the Trainer Performance Evaluation Engage in training skill enhancement and participate in continuing education Provide branch support services to assigned locations Education / Experience Preferred: High School Diploma or equivalent An equivalent combination of education and experience may meet qualifications Pay is dependent on knowledge, skills, abilities, experience, and location. Working Conditions The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at www.sunflowerbank.com/careers. You’ve never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law. Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Responsibilities

The Retail Learning & Development Specialist will assist in training retail employees in various areas and create training materials. They will also provide branch support services and follow-up training for new trainees.