Retail Lease Administration & Operations Specialist at Saje Natural Wellness | Retail

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

52000.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lease administration, Real estate operations, Financial operations, Rent payment processing, Reconciliations, Forecasting, Lease renewals, Contract negotiation, Data management, Compliance documentation, Excel, ERP systems, Lease management systems, Communication, Retail operations

Industry

Health;Wellness & Fitness

Description

Overview: At Saje Natural Wellness, we're nature's original farmacy, blending the superpower of plants so you can remedy real life, naturally. And like nature, we're continually growing! As we continue to build our team, we're seeking talented people to join us: in our stores, support offices, and distribution centres. We are a purpose-driven, people-first organization where collaboration, innovation and entrepreneurial mindsets thrive. We look for individuals who have drive and warmth, agility and passion, and keep customer experience at the centre of everything they do. At Saje, you’ll connect with a dynamic community and make a positive impact. Join our team and grow your career, alongside the most talented, hard working, and kind-hearted people out there. The impact you'll make: The Retail Lease Administration & Operations Specialist is responsible for lease administration, including tracking and executing renewals and options, maintaining accurate lease data and critical dates, managing rent payment reporting and retail offsite leases, and coordinating with Legal, Insurance, landlords, subtenants, vendors, and internal teams as needed. All Saje Team Members are responsible for contributing to Saje’s culture and maintaining a positive environment for themselves and their peers. What you'll do: Support the full portfolio of Saje leases by maintaining accurate lease data, critical dates, key financial terms, payment amounts, contractual obligations, and related forecasts. Be responsible for retail lease renewals in partnership with the Director, Retail Operations and external leasing partners by reviewing and benchmarking renewal/amendment proposals against existing contracts, flagging risks, discrepancies, and negotiation options, and coordinating required changes with Legal and Insurance to improve store productivity. Maintain renewal trackers and status reporting, ensuring executed documents are distributed to stakeholders and lease records/forecasts are updated promptly. Produce monthly rent payment files, ensuring charges align to lease terms and abstracts and include any one-time or ad-hoc billings. Maintain a 12-month rolling rent and occupancy forecast by validating inputs against lease terms and updating assumptions as changes occur. Submit monthly sales reports to landlords on time and in the required format, in accordance with lease reporting requirements. Administer subleases by serving as the primary subtenant contact, issuing annual charges, and tracking/collecting monthly payments for both Canadian and U.S. entities. Maintain vendor compliance documentation by keeping Certificates of Insurance (COIs) current for each location and tracking required state/provincial items (e.g., business licenses). Provide general Retail Operations administrative support and coordination where needed to enable store productivity. Support insurance claim administration as needed by preparing required documentation and following up on applicable reimbursements. Contributes to a team environment where all Team Members consistently experience a sense of belonging and inclusion. We'd love to hear from you if you have: Experience in lease administration, real estate operations, real estate accounting, or financial operations, with experience supporting a retail real estate portfolio. Demonstrated experience managing lease data, abstracts, critical dates, rent schedules, renewals, amendments, and compliance documentation. Strong working knowledge of rent payment processing, reconciliations, and forecasting, with experience preparing monthly rent files and occupancy forecasts. Experience supporting or coordinating lease renewals and amendments, including reviewing proposals, flagging financial or contractual risks, and partnering with cross‑functional stakeholders (e.g., Legal, Finance, Insurance). Comfortable administering subleases, including invoicing, collections tracking, and stakeholder communication across jurisdictions (Canada and/or U.S. exposure an asset). Proven ability to manage recurring monthly deliverables and multiple deadlines with a high attention to detail. Advanced Excel skills (e.g., lookups, pivots, forecasting models); experience working with ERP or lease management systems strongly preferred. Strong written and verbal communication skills, with the ability to interact professionally with landlords, vendors, brokers, and internal partners. Highly organized, proactive, and able to work independently while contributing to a collaborative, cross-functional team environment. Experience supporting retail operations or multi-location environments is an asset. Passion for natural wellness and alignment with Saje’s values and purpose. Why Saje? Here at Saje, we understand that joining a team is an important decision to make, so we want to be sure you're supported to do your best work. The compensation range on average for this position is from $48,000-52,000 annually. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. In addition to your base, we offer: Annual bonus program A hybrid way of working Flexible work hours based on business needs Wellness days to ensure you're taking care of your mental and physical health Health benefits - comprehensive health, vision and dental packages Paid sick days Generous product discount Full onboarding plan and onboarding buddy to help you settle in Employee Assistance Program - 24/7 support, resources, and information available to you and your family GRSP matching programs Paid time off to ensure you're resting & recharging Product training to help you learn about the benefits and efficacy of our 100% natural products to support your own wellness journey Note: The incentive programs, benefits, and perks have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. Join our team! If this opportunity sounds like you, please apply in the link below. Not sure you're 100% the right fit? We encourage you to apply even if you don't have all of the listed qualifications. We offer a thorough onboarding experience to set you up for success, learning and development support, and help you to integrate seamlessly. All applications are viewed by a member of our team and therefore we do not use AI as part of our screening & selection process. We do use AI to transcribe our preliminary screening calls with our recruitment team. This job posting is for an existing vacancy on our team that we are presently hiring for. Saje provides equal employment opportunity to all employees and applicants, and we believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.

Responsibilities

The specialist is responsible for managing the full portfolio of retail leases, including tracking critical dates, renewals, and rent payment reporting. They also coordinate with internal and external stakeholders to ensure accurate lease data, compliance, and operational support for retail locations.