Retail Loss Prevention Officer at Valcor Security

West Hollywood, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

21.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Loss Prevention, Situational Awareness, Customer Interaction, Incident Response, Documentation, Floor Presence, Protocol Adherence, Communication, Interpersonal Skills, Discretion, Observation

Industry

Security Guards and Patrol Services

Description

Position Overview Valcor Security is hiring experienced Retail Loss Prevention Officers for a high-traffic store at The Grove. This position requires a polished, sharp, and highly attentive officer capable of working in a premium retail environment. Candidates must demonstrate strong presence, discipline, and the ability to maintain a high standard of customer interaction while proactively preventing theft. Loss Prevention experience and store retail experience are mandatory. Law enforcement professionals, retired or off-duty, and military veterans are strongly encouraged to apply. Compensation $20 to $21 per hour plus performance-based bonuses Key Responsibilities Active Floor Presence: Maintain a continuous presence throughout the store, monitor customer flow, and ensure a safe and organized environment based on operational standards in the proposal. Loss Prevention Operations Identify suspicious behavior with strong situational awareness Monitor high-risk zones Conduct fitting room article counts Perform receipt verification when appropriate Assist staff during peak traffic periods Professional Customer Interaction: Maintain a clean, sharp, well-groomed appearance at all times. Engage customers politely while remaining discreet and observant. Incident Response: Respond immediately to disturbances, coordinate with mall security and law enforcement, and document incidents accurately. Mandatory Requirements • Valid BSIS Guard Card • Loss Prevention experience in a retail store environment • Retail store customer service or sales-floor experience • Strong communication and interpersonal skills • Professional, sharp, clean presentation suitable for a high-end retail setting • Ability to stand and remain active throughout the entire shift • Reliable transportation • Ability to follow protocol and maintain chain of command • Weekend and evening availability required • Military or law enforcement background considered a strong advantage If you fit these requirements and are looking for security work, we encourage you to apply as soon as possible!

Responsibilities

The officer must maintain a continuous, active presence throughout the store to monitor customer flow and ensure a safe environment, while proactively identifying suspicious behavior and conducting loss prevention operations.