Retail Excellence & Brand Consistency

• Ensure all points of sale adhere to Bulgari’s brand guidelines, from merchandising to customer experience.
• Conduct regular store visits and audits to maintain high operational and visual standards.
• Provide feedback and action plans to enhance customer journey and brand visibility.
• Act as the key liaison between Dubai headquarters and local teams, ensuring seamless execution of corporate strategies.
• Closely monitor stock levels to prevent shortages or overstocking, ensuring a seamless customer experience and optimal inventory management.
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Sales Team Support & People Management

• Support sales teams and commercial managers in recruiting, onboarding, and training retail staff (Beauty Advisors, Promoters, and Supervisors).
• Oversee staff planning, including vacation schedules, ensuring optimal store coverage.
• Manage uniform distribution and compliance to maintain brand image and consistency.
• Work closely with the training team to ensure sales associates are knowledgeable and equipped to deliver top-tier service and excellency.
• Provide ongoing coaching to sales associates on the unique selling points of Bulgari fragrances, empowering them to effectively differentiate our products and drive sales.
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