About the job

Join Casuarina Square in Darwin and step into a Retail Manager role, driving retailer performance, financial outcomes and centre operations in a fast-paced retail environment.

What we're looking forYou're commercially minded and operationally sharp with the ability to balance big-picture strategy and attention to detail. You're equally comfortable interpreting a financial report, negotiating with a retailer, and walking the centre floor. Just as importantly, you know how to build the retailer relationships that make a centre thrive.

What would your day-to-day look like?Reporting to the Centre Manager, you'll be a senior member of the management team responsible for the ongoing management of Centre retailers and key financial outcomes.You'll manage critical retailers, drive the Centre's Business Plan and Retail KPIs, prepare key financial and centre reports, and take a lead role in customer-facing capital projects ensuring the Centre performs, presents and trades to the highest standard every day.This is an opportunity to make a visible impact, lead high-value projects and be part of a centre undergoing continued evolution and growth.

What you'll be doingManaging critical retailers, including debt, lease administration, abatements and exit or assistance strategies
Driving retail outcomes and KPIs in line with the agreed Business Plan
Preparing and maintaining key centre and financial reports — sales forecasts, turnover rent, debt and monthly management reporting
Contributing to the operational leasing process and driving critical retailer reviews
Taking a lead role in customer-facing capital works and tenancy delivery projects
Building strong relationships with key retailers to stay ahead of market conditions and trends
Overseeing presentation and maintenance standards through daily inspections and centre walks
Managing the Customer Service team and supporting the broader team, including Marketing
Contributing to community engagement initiatives and representing the Centre where required

Are you someone with?Minimum 5 years' experience in Centre Management, ideally as a Retail Manager, Operations Manager, or Centre Manager of a smaller asset
A strong understanding of the retail industry and sector
Solid financial acumen and confidence with budgets, forecasting and reporting
Proven leadership, mentoring and stakeholder management skills
Strong written and verbal communication, including confident presentation skills
Excellent organisational skills and the ability to manage multiple priorities
Proficiency in core Microsoft Office (Word, Excel and Outlook)

Bonus points for:In-depth knowledge of the Retail Leases Act
Experience managing critical retailers, debt and lease administration
Tertiary qualifications in Business, Property or a related discipline
Experience leading customer-facing capital works or tenancy delivery projects
Don't tick every box? We'd still love to hear from you — if you meet most of the essentials and are ready to step up, we encourage you to apply.

What's in it for you?Take a senior leadership role at Darwin's leading retail destination
Enjoy a competitive salary, exclusive retailer and centre discounts, and a vibrant, supportive team culture at the heart of Darwin's leading retail destination
Work in a dynamic, fast-paced environment where no two days are the same
Lead high-impact projects across retail, finance and centre operations
Join a collaborative and supportive team
Grow your career within a well-established property group

Responsibilities

About the job

Join Casuarina Square in Darwin and step into a Retail Manager role, driving retailer performance, financial outcomes and centre operations in a fast-paced retail environment.

What you'll be doingManaging critical retailers, including debt, lease administration, abatements and exit or assistance strategies
Driving retail outcomes and KPIs in line with the agreed Business Plan
Preparing and maintaining key centre and financial reports — sales forecasts, turnover rent, debt and monthly management reporting
Contributing to the operational leasing process and driving critical retailer reviews
Taking a lead role in customer-facing capital works and tenancy delivery projects
Building strong relationships with key retailers to stay ahead of market conditions and trends
Overseeing presentation and maintenance standards through daily inspections and centre walks
Managing the Customer Service team and supporting the broader team, including Marketing
Contributing to community engagement initiatives and representing the Centre where required

Are you someone with?Minimum 5 years' experience in Centre Management, ideally as a Retail Manager, Operations Manager, or Centre Manager of a smaller asset
A strong understanding of the retail industry and sector
Solid financial acumen and confidence with budgets, forecasting and reporting
Proven leadership, mentoring and stakeholder management skills
Strong written and verbal communication, including confident presentation skills
Excellent organisational skills and the ability to manage multiple priorities
Proficiency in core Microsoft Office (Word, Excel and Outlook)

Bonus points for:In-depth knowledge of the Retail Leases Act
Experience managing critical retailers, debt and lease administration
Tertiary qualifications in Business, Property or a related discipline
Experience leading customer-facing capital works or tenancy delivery projects
Don't tick every box? We'd still love to hear from you — if you meet most of the essentials and are ready to step up, we encourage you to apply.

What's in it for you?Take a senior leadership role at Darwin's leading retail destination
Enjoy a competitive salary, exclusive retailer and centre discounts, and a vibrant, supportive team culture at the heart of Darwin's leading retail destination
Work in a dynamic, fast-paced environment where no two days are the same
Lead high-impact projects across retail, finance and centre operations
Join a collaborative and supportive team
Grow your career within a well-established property group