RETAIL MANAGER – ROBINHOOD ROAD

We’re looking for a motivated Retail Manager to lead our sales team in Robinhood Road Branch. This is a hands-on leadership role where you’ll drive sales, ensure top-tier customer service, and manage day-to-day store operations in a fast-paced retail /trade environment.

KNOWLEDGE & EXPERIENCE

• Experience in managing, coaching and developing a team in a fast-paced retail or trade environment
• Familiarity with local market a plus
• Excellent interpersonal skills with a positive attitude and energy
• Previous retail sales experience in home improvements or the Builders Providers industry is ideal but not essential
• Exceptional communication and teamwork skills
• Keen eye for detail

OUR BENEFITS INCLUDE

• Competitive Basic Salary
• Private Health Care
• Sick Pay Scheme
• Paid Maternity and Paternity Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiatives
  Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
  DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties

• Lead and support the retail team to hit sales targets and deliver excellent customer service
• Coach and develop staff through feedback, performance reviews, and succession planning
• Oversee team scheduling, attendance, and staff performance management
• Ensure optimal stock levels, merchandising, and showroom presentation
• Manage product displays and pricing while coordinating showroom updates with Marketing
• Provide support across all customer touchpoints—showroom, phones, and trade counter
• Uphold operational standards including housekeeping and accurate quoting when needed