Retail Manager | Salish Lodge & Spa
Let’s start off with the most important part-what’s in it for you:
The Perks
- Eligibility of perks is dependent upon job status
- Salary: $78,000
- Cellphone Allowance
- Incentive Eligible
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
OUR COMMITMENT TO YOU:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
The Brass Tacks
- Manage, schedule and motivate the team to increase sales and ensure efficiency
- Analyze and interpret trends to facilitate planning while maintaining awareness of market trends in the retail industry
- Maintain store staff by recruiting, selecting, orienting and training employees on all aspects of retail store operations
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing monthly P and L and analyzing variances
- Partner with Inventory and Buying Specialist to formulate pricing decisions by reviewing merchandise activities, determining additional sales promotions, authorizing clearance sales and studying trends
- Partner with Inventory and Buying Specialist to market merchandise by studying advertising, sales promotions, and display plans, analyze operating and financial statements for profitability ratios
- Collaborate with Retail Director and Inventory and Buying Specialist to create yearly buying strategy and set promotional calendar
- Ensure that retail stores are well-displayed and upholding cleanliness and maintenance expectations
- Work with Inventory and Buying Specialist & Supervisor to ensure all inventory related procedures are being followed by all team members
- Knowledge of interdepartmental transfer procedures
- Consistently works in both retail channels on the sales floor
- Consistently attends property meetings including the Inventory and Buying Specialist and Retail Director
- Participate in store monthly and quarterly inventories
- Anticipate guest constantly changing needs
- Maintain comfortable, pleasant and exciting environment for guests and team members
- Maintain warm and professional attitude at all times while demonstrating and coaching positive suggestive selling techniques
- Maintaining food equipment properly as trained and strictly following and enforcing all health code regulations
- Follow up with engineering on any maintenance issues related to retail store location
The Nitty Gritty
- 3-5 years of Retail Management and strong knowledge of retail operations
- Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals
- Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
- Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building
- Computer skills preferred
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
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