WHAT WE’RE LOOKING FOR

• Proven track record of managing a successful automotive retail or fleet service operation, preferably in a leadership role
• Strong customer service orientation and the ability to build lasting relationships with clients
• Excellent problem-solving, decision-making, and conflict resolution skills
• Proficient in inventory management, budgeting, and financial reporting
• Excellent communication and interpersonal skills to effectively lead and motivate a team
• Relevant industry qualifications and certifications

ABOUT US

Mackay City Auto Group is a leading provider of automotive services in the Mackay region. With over 20 years of experience in the industry, we pride ourselves on delivering high-quality workmanship and exceptional customer service. Our team of experienced professionals is dedicated to ensuring the satisfaction of our clients, and we are committed to creating a positive and inclusive work environment for our employees.
If you are an experienced Retail Manager with a passion for the automotive industry, we encourage you to apply for this exciting opportunity. Apply now to join our dynamic team and be a part of our continued success.
Job Type: Full-time
Pay: $70,000.00 – $80,000.00 per year
Work Location: In person
Application Deadline: 21/09/202

ABOUT THE ROLE

Mackay City Auto Group is seeking an experienced Retail Manager to oversee our busy General Fleet Service operations in Mackay, QLD. In this full-time role, you will be responsible for leading and managing a team of skilled technicians to deliver exceptional customer service and ensure the efficient operation of our fleet servicing division.

WHAT YOU’LL BE DOING

• Manage a team of vehicle service technicians and support staff to ensure high quality and timely service delivery
• Oversee the day-to-day operations of the fleet servicing department, including scheduling, inventory management, and budget control
• Develop and implement strategies to improve customer satisfaction, employee productivity, and overall business performance
• Liaise with clients to understand their needs and provide tailored solutions
• Monitor and report on key performance metrics to drive continuous improvement
• Foster a positive, safety-focused work environment and ensure compliance with all relevant regulations