We are now looking for a people-focussed and experienced Retail Manager to join our welcoming and close-knit Harrods team on a 12 month fixed term basis.
Our retail offering is evolving as we grow our omnichannel approach, and we are looking for someone to join our leadership team who is agile and flexible, curious and bold enough to try new things.

ABOUT US

Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. The environment sets Harrods apart, the personal attention we lavish on every customer, and our people’s unrivalled product knowledge and passion for exemplary service, all helps put our retail team into a league of their own, allowing them to be themselves through passion, expertise and creativity

At Harrods, the Retail Manager is critical to the delivery of the unparalleled luxury experience that our business is renowned for. Being the front-line face of the leadership team, the Retail Manager is skilled at building high performing teams and delivering effective performance coaching. This is achieved through high levels of visible leadership on the floor, an ongoing focus on the Harrods Standard, and a natural ability to inspire and engage sales colleagues through story-telling and a culture of continuous feedback.
We’re looking to you to focus on delivering the people, customer and commercial results, whilst continuously striving to make the impossible possible for our customers.