RETAIL MANAGER – FOOTSCRAY VIC

Kogan People Solutions, recruiters, are working with a franchisee of a fast-food store to recruit their new star Retail Manager, who will be at the heart of retail operations and responsible for managing the store.

• Interested in a career in food retail sales?
• Passionate about customer service?
• Looking to work in a leading global franchise?

THE DUTIES AND RESPONSIBILITIES OF THE POSITION WILL INCLUDE:

• Recruitment/induction and training/development of employees in line with the Franchisor brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule.
• Checking in deliveries, order matching and daily banking.
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets.
• Manage cash balances and minimise wastage.
• Ensure 100% compliance in accordance with Franchisor and local Council guidelines (especially health and safety).
• Perform inventory management and stock control including weekly stock take and reports.
• Analyse the Weekly Sales & Inventory Report to improve the business.
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation.
• Implement in store marketing material and POP in line with campaigns.
• Ensure safety procedures are followed to prevent injury.
• Provide a safe work environment for employees and customers.
• Promote and encourage a high level of customer service amongst employees.
• Handle unresolved and/or escalated customer complaints.
• Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.

Kogan People Solutions, recruiters, are working with a franchisee of a fast-food store to recruit their new star Retail Manager, who will be at the heart of retail operations and responsible for managing the store.

• Interested in a career in food retail sales?
• Passionate about customer service?
• Looking to work in a leading global franchise