Retail Manager at MSC Cruises

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Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Guest Service, Luxury Retail, Merchandising, Stock Control, Performance Management, Business Growth, Communication, Cultural Awareness, Computer Proficiency, Office Equipment Operation

Industry

Travel Arrangements

Description

Your Purpose The Retail Manager is reponsible to lead the Retail team, to deliver a “Michelin-starred” retail guest experience. Your Impact • Deliver exemplary guest service through the development of a highly trained team with exceptional product knowledge and luxury service know-how. • Facilitate strong team results through the effective management of individual performance, contribution and ensure consistent feedback is communicated and actioned with the relevant corporate functions. • Maintain excellent product presentation and high standards of merchandising at all times. • Drive retail efficiencies and consistency in processes, in collaboration with other shipboard leaders. • Maintain integrity of stock control, levels and replenishment. Your Journey So Far • Ability to lead & develop a small team in a motivational style, whilst personalizing your approach to varying cultures & nationalities. • Ability to influence others, including shipboard & corporate colleagues, in order to maintain uninterrupted exceptional guest experience. • Proven track record of minimum 3 years’ management experience showing clear business growth and team development / succession. • Previous experience in luxury / premium retail services is a must. • Proficiency in Computers. Basic Windows based programs knowledge. Ability to operate office equipment. • Fluent English. Knowledge of any other European languages is advantageous. Your Essentials • Passport, visas, certificates as specified by the company and as required for exit from the port of origin and entry into the destination cruising area. Our commitment At Explora Journeys, we are redefining luxury ocean travel － where discovery, well-being, and a deep respect for the seas come together in harmony. We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world’s most inspiring destinations by sea. Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here.

Responsibilities

The Retail Manager leads the retail team to deliver a luxury guest experience while maintaining high standards of merchandising and stock integrity. They are responsible for driving retail efficiencies and managing team performance to ensure consistent business growth.