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Retail Manager - Salon Manager at Wax Center Partners

Madison, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Sales, Team Leadership, Training, Coaching, Relationship Building, Loss Prevention, Expense Control, Talent Development, Communication, Product Knowledge, Brand Loyalty, Positive Work Environment, Floor Sales Leadership, Guest Experience, Trust Establishment

Industry

Personal Care Services

Description

Description The Center Manager ensures guests have a memorable and inviting experience while delivering the company’s desired financial results. This includes but is not limited to consistently modeling guest service behaviors, recruiting, development, and retention of talent, loss prevention, expense control, training & coaching, and center cleanliness. Requirements Minimum of 35 hours per week in the center 3 Scheduled Shifts at the Front Desk Ability to work flexible days and hours, including nights and weekends (fill in for call-outs at the front desk when needed.) A positive, friendly, extroverted, and personable demeanor A professional appearance always Lead the team in Sales and model Best Practices to drive results. Build genuine relationships with guests. Passion to support and represent the EWC values. Ensures the center delivers an exceptional and memorable guest experience with every guest who enters the door. Create guest intimacy with each transaction, building brand loyalty and creating a guest for life. Promotes sharing her experience with friends. Train associates to establish trust and build guest confidence by becoming experts in package sales and products. Drive results to meet and exceed sales goals Take ownership and accountability for creating a positive work environment that increases productivity and reduces turnover. Communicate business goals and priorities to a team to maximize Associate performance and increase sales opportunities and profitability. Maintain presence through effective floor sales leadership, ensuring staff coverage in all areas of the center.

Responsibilities

The Center Manager ensures guests have a memorable experience while achieving financial results. Responsibilities include modeling guest service behaviors, recruiting and developing talent, and maintaining center cleanliness.