Retail Manager at T&CO - USA

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Leadership, Relationship Building, Client Development, Profitability Management, Talent Management, Coaching, Negotiation, Interpersonal Communication, Store Operations, Sales Analysis, Strategic Planning, MS Office, English Proficiency, Korean Proficiency

Industry

Retail Luxury Goods and Jewelry

Description

Overview The Tiffany Retail Manager will effectively lead, develop, and support the sales team members of a store to meet and/or exceed sales plans and profitability targets. The Tiffany Retail Manager is a dynamic, attentive, and inspiring leader who has mastered relationship building with internal and external clients; someone that could be called a mentor, a teammate, a coach, while setting expectations for unsurpassed customer service. The Retail Manager is the sales leader, an individual that locally builds a climate of the Tiffany Experience and client development by maximizing the performance of motivated, innovative, enthusiastic, and engaged employees who are sales plan achievers. Key Accountabilities Fiscal Accountability * Deliver profit plan sales and profitability targets * Demonstrate favorable/positive audit control results * Demonstrate favorable Return on Investment on all major investments * Ensure all day-to-day activities support the key retail strategies and current initiatives to drive the success of various types of business * Effectively manage and motivate staff through Achieve system utilization Sales Strategy and Business Development * Ensure that stores achieve sales plan and profitability targets * Utilize various reports to provide sales analysis and develop sales strategies * Develop action plans with each store to increase sales opportunities, sales growth and conversion rates * Partner with store supervisors to identify and develop plans for existing and new TR customers including events and outreach opportunities * Develop and manage client development activities for self, supervisors and all sales professionals Store Operations * Ensure proper functioning of all sales support systems and that store is properly maintained * Conduct frequent visits to stores and spend time with the sales staff to evaluate and rectify needs and issues Talent Management * Provide ongoing feedback and coaching for direct reports and sales professionals on communications and teamwork * Ensure that all policies and procedures are being communicated and followed * Foster teamwork and motivate staff Required Qualifications * University Graduate or more * Over 10 years in sales including 5 years management experience within a retailer (Luxury retailer experience is preferred) * Proficient Korean and English skills * Computer skills (MS Office) * Good communication skill * Driven, energetic and independent * Strong negotiation skills with excellent verbal and written communication and interpersonal skills Preferred Qualifications * Working experience in global organization * Jewelry & Watch industry experience is preferred * Solid knowledge base on gemstone, jewelry, and timepieces – GIA Certification is a plus

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Responsibilities

Lead and develop the sales team to meet profitability targets and exceed sales plans. Manage store operations and client development activities to ensure an unsurpassed customer experience.