Dubbo NSW, Australia

• Full-Time, Permanent Role with Australia’s Ultimate Tool Shop!
• Competitive Salary Package, with Incentives for High Performance.
• Develop Your Career and Lead a Successful Sales Team in the Tools Industry.

Total Tools Dubbo is looking for a Full-Time Retail Manager, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.
This position will suit an experienced retail leader; you will be responsible for supporting the Store Manager to lead a successful store team, with a belief developing the skills, knowledge and behaviours of your team is critical to success. You will have a passion for outstanding customer service, which will see you deliver sales targets and other KPIs, while creating a productive work environment.

• Recruitment, training, and developing your team’s knowledge, skills, and behaviours to ensure a successful store culture
• Ensuring adherence to workplace health and safety regulations and ensuring the health and safety of all team members, customers, and contractors within the store
• Providing exceptional customer service to customers, and offering solutions as required
• Developing a high-performance team, capable of delivering sales targets and KPIs
• Merchandising and managing the promotional actives of the store
• Assist with the management of the store budget
• Manage and maintain store standards, inventory standards and service standards