Description:
We at VAHORA MEALS LIMITED T/A CHICK STOP TERAPA & CHICK SHOP GREY STREET are looking for a motivated and committed one Retail Manager to join our team in our Restaurant in Hamilton. You will be responsible for the Store’s operation and will provide excellent customer service. We guarantee a minimum of 30 hours per week and a pay rate between $31.00 and $32.00 p/h.
You will be required to work as per the roster. You need to be available on weekends and public holidays, as well as on floating and split shifts.

Skills and Experience required:

• Minimum 2-3 Years of relevant experience required to work as a Retail Manager. However, a Diploma or bachelor’s degree can substitute the relevant work Experience requirement.
• Need to be mature and handle responsibilities during shifts for the Restaurant and staff independently.
• Previous customer service experience is preferred but not essential as detailed training will be provided to the selected candidate.
• Ability to work in a Multicultural Environment.
• Possess motivational and leadership skills.
• Team player and ability to work competently under pressure.
• Must be able to work across any shifts including evenings, weekends, and public holidays.
• Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
• Able to lift weights up to 25kg.
• Must be able to pass a random drug tes

• Ensure the smooth running of the Store by keeping staffing up to date.
• Monitor inventory levels through stock ordering and daily and spot inventory checks, assuring the Assistant Manager makes correct receiving and stocking.
• Ensure regular stock-take/inventory and ensure that products received correspond to orders.
• Conduct quality checks of products.
• Observe and ensure the overall appearance and cleanliness of the Store.
• Direct and organise training programs to keep store staff informed and knowledgeable of Store products.
• Coordinate with suppliers
• Ensure staff is trained in proper customer relations skills and sales techniques to maintain a high quality of service to the public.
• Be competent in cash handling and aid in preparing daily sales reports, deposit preparation, and change orders.
• Responsible for cash security; prepared daily bank deposits and matched cash with daily sales summary.
• Perform all other related duties and responsibilities as apparent or as assigned.
• Listen to client feedback/complaints and ensure they are actioned accordingly. Identify current and future customer requirements.
• Identify and implement methods of improvement and generate promotional ideas to increase sales. Monitor the actions of staff and customers to ensure that health and safety standards are obeyed.
• Pricing the product that best interests the business profitability and attracts more customers.
• Ensures prompt, friendly service according to company guidelines.
• Ensure compliance with all store operations and all applicable laws and regulations.

Skills and Experience required:

• Minimum 2-3 Years of relevant experience required to work as a Retail Manager. However, a Diploma or bachelor’s degree can substitute the relevant work Experience requirement.
• Need to be mature and handle responsibilities during shifts for the Restaurant and staff independently.
• Previous customer service experience is preferred but not essential as detailed training will be provided to the selected candidate.
• Ability to work in a Multicultural Environment.
• Possess motivational and leadership skills.
• Team player and ability to work competently under pressure.
• Must be able to work across any shifts including evenings, weekends, and public holidays.
• Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
• Able to lift weights up to 25kg.
• Must be able to pass a random drug test