Retail Operations and Facilities Coordinator at T2 Tea

Collingwood, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organization, Time Management, Innovation, Continuous Improvement, Communication, Problem-solving, Attention To Detail, Coordination, Retail Operations, Facilities Workflows, Microsoft Office, Cost Coordination, WHS Knowledge, Adaptability, Customer Focus

Industry

Retail

Description

Looking for a role that fills your cup? Good news, T2 Tea is looking for a Retail Operations and Facilities Coordinator to join its passionate team. About the role The Retail Operations and Facilities Coordinator is accountable for maintaining store operational and facilities activities across the T2 network. This role supports the execution of the retail strategy by working cross-functionally to deliver the tools, information, and resources that enable store teams to perform at their best. Central to this is a focus on enhancing business processes, improving in-store efficiencies, and overseeing store facilities and maintenance, allowing our teams to prioritise what matters most: servicing their customers. The position focuses on developing and delivering best in class communication to our store teams, owning the operational aspects of retail store policies and procedures, overseeing store maintenance, and providing administrational support. Key responsibilities Manage the store communications strategy and workload, continuously looking for opportunities to innovate and streamline communications to our store teams. Act as the point of contact for all stores and assist with any queries relating to retail operations. Coordinate preventative and reactive maintenance across all T2 sites Review, maintain and control retail policies and procedures, ensuring retail intranet is regularly updated and intuitive for store teams to use. Act as our operational spokesperson and represent retail across Support Office, enabling exceptional execution of retail initiatives in store. Maintain vendor and contractor records, agreements, and compliance documentation Coordinate and track operational and facilities expenses; flag exceptions and cost-saving opportunities Work with Quality and Safety teams to maintain the highest standards in store About you Strong organisation and time management A future focused mindset, embracing Innovation and Continuous Improvement Clear written and verbal communication Proactive, practical problem-solving High attention to detail and brand standards Ability to coordinate across teams and service providers Familiarity with retail operations and facilities workflows Confident with Microsoft Office and internal platforms Financial and cost coordination awareness Basic knowledge of WHS and compliance Adaptability and customer-first mindset Life at T2 Enjoy a 50% discount to spoil yourself, plus endless cups of tea. Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes. Volunteer leave day per year with a purpose aligned organisation. Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options Employee Assistance Program (EAP). T2 Culture Club ensures we celebrate every occasion in the calendar – bringing fun and excitement to life at T2. Our head office is located in vibrant Collingwood, conveniently close to a range of great cafés and well‑connected public transport options, including both train and tram services. We also offer a hybrid working arrangement. About the application process Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. No agencies please – we have this one brewing in-house. Sounds like your cup of tea? Apply now!

Responsibilities

The coordinator is responsible for managing store communications, acting as the primary contact for retail operations queries, and overseeing maintenance across all sites. This role also involves reviewing and maintaining retail policies and representing retail operations across the Support Office.