This role within retail operations supports the Senior Retail Operations Manager by analysing store performance metrics, coordinating new tool launches, addressing training needs, and serving as the primary contact for operational support. It requires a blend of technical proficiency and strong organizational skills, fostering collaboration and efficiency in a fast-paced retail environment.

• Supporting and assisting the Senior Retail Operations Manager with ongoing operations related activity across the UK
• Monitor and analyze store operational performance, including KPIs, and prepare reports for store management and operations teams.
• Provide day-to-day assistance on tools to the stores and share feedback to central teams on local specific needs or constraints.
• Serve as the point of contact for stores requesting support with operational metrics.
• Support the coordination of new process and tool launches.
• Identify training needs on tools and processes within stores and develop training kits, under the guidance of the Senior Operations Manager.
• Contribute to the planning and coordination of future training sessions, events, and initiatives by generating new ideas.