Retail Operations Intern at LVMH

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Data Analysis, Incentive Plan Building, Retail KPI Monitoring, Product Launch Dissemination, Mystery Shopping Execution, CRM Campaign Execution, Clienteling, Logistics Support, Administrative Tasks, Stock Replenishment, Analytical Skills, Detail-Oriented, MS Office Proficiency, Team Spirit, Luxury Cosmetics Sensitivity

Industry

Retail Luxury Goods and Jewelry

Description

Company Description PURPOSE OF THE JOB The Purchasing Assistant Manager for the Beauty Division in Southeast Asia will support the Senior Purchasing Manager in managing indirect procurement activities across the region. This role involves executing procurement strategies aligned with the Beauty Division's purchasing roadmap and overall Southeast Asia strategic objectives, adhering to LVMH group standards. The Purchaser will be responsible for operational purchasing for specific categories and will collaborate with key stakeholders to ensure efficient, cost-effective, and high-quality procurement practices. Job Description RETAIL SALES DEVELOPMENT Support the Senior Retail Manager in building effective communication tools to share sales data with the retail team. Prepare weekly and monthly sales performance decks. Assist the SRM in building effective incentive plans based on marketing and business needs. Coordinate, verify, and share incentive results with the sales team on a monthly basis. Visit points of sale on a weekly basis and ensure counter/boutique needs are met. RETAIL STAFF MANAGEMENT Monitor key retail KPIs and provide quantitative reports to the SRM. Review retail team productivity and gather retail team needs in terms of coaching and training. Ensure new product launch information is well disseminated to the retail team: Prepare presentation decks including all information related to new launches in partnership with the Marketing Team. Create positive and strong team synergy and promote a positive mindset. RETAIL EXCELLENCE Lead Mystery Shopping execution. Communicate feedback to the retail team on key learnings and areas for improvement. Assist the SRM during in-store and out-of-store events and ensure perfect execution with a high level of service. Lead Bee Gold App (CRM tool) campaign execution to strengthen retail staff relationships with Guerlain members and increase retail sales: Create campaigns based on marketing and business priorities. Ensure the customer focus list is well defined. Monitor, review, and analyze campaign performance. Work closely with the Marketing Team to develop the high clienteling network by reviewing the database and spending behavior of Guerlain customers. RETAIL SUPPORT Assist stores with logistics (e.g., weekly deliveries) and administrative tasks. Facilitate inter-store transfers and product replenishment: Transfer merchandise between stores to ensure optimal stock levels. Support during events (e.g., client registration in the database or product packing). REPORT / ANALYSIS Provide weekly and monthly sales analysis on Guerlain’s performance. Provide boutique reports on a monthly basis. Provide monthly competitor reports. Qualifications Requirements: Able to commit full time internship from Jun/Jul – Dec 2026 Organized, autonomous with a sense of initiative and advanced analytical skills Data sensitive, logical and detail-oriented Versatile, curious, eager to learn with a good attitude. Proficiency in MS Office (Words, Excel, Powerpoint) Team-spirited with an international outlook, enthusiastic about and sensitive to luxury cosmetics. Previous experience in the beauty / luxury / FMCG / is an advantage. Job Category: Retail Performance/Operations

Responsibilities

This role supports the Senior Retail Manager in developing communication tools, preparing sales performance reports, and assisting with incentive plans, while also managing retail staff needs regarding coaching and training dissemination for new product launches. Key duties include leading Mystery Shopping execution, managing CRM campaigns to strengthen staff relationships, and providing logistical and administrative support to stores.