At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

• Customer-Facing 30%
• Drives profitable revenue growth by ensuring stores achieve their sales goals objectives.
• Maintains constant awareness of markets, competitor activities and problems within assigned area; recognizes trends that develop, makes appropriate recommendations as required including footprint.
• Works with the outside and inside sales associates to provide a coordinated, integrated effort for incremental growth
• Regularly visits personnel at all stores, may travel with sales personnel and meet with customers (as needed).
• Role-models engaging customer-facing behaviors and customer service.
• Leadership and Winning Culture 45%
• Effectively assesses, selects, onboards, develops and coaches strong, diverse team of different backgrounds and experiences to achieve performance goals and business results.
• Establishes work objectives and plans and manage distribution of work among managers and leads.
• Utilizes HR team and IR Talent Management System and processes to effectively work with team to establish goals, manage overall performance management, and ongoing development.
• Works with General Manager regarding performance reviews, performance issues, recommended promotions and salary/wage increase.
• Establishes leadership cadence for team including communication and community events to help build engaged team.
• Leads recognition, informal and formal for store associates including ongoing individual recognition and recognizing successes.
• Participates in different team and community involvement activities.
• Operations (25%)
• Lead operational excellence across stores in partnership with Regional Retail Excellence Leader.
• Ensures compliance with standard work and quality standards of all parts operation processes and functions required for effective and efficient execution of business objectives and customer satisfaction are met.
• Leads efforts on compliance with Company safety programs. procedures; conduct safety audits; ensure required training compliance and conduct safety training as needed and reinforce a strong safety culture.
• Carries out action plans in support of strategic and tactical initiatives
• Actively maintains and develops relationships with other Streams to ensure we optimize the local business
• Interacts with support teams including Finance, HR, BOS, ISC as well as Product Management, Marketing, Customer Support and Engineering
• This job has supervisory responsibilities for the staff in the Trane Supply stores.
• This job has expected travel within the Operations Leader’s area of responsibility. Anticipated travel: 25%-50%.