ABOUT US:

The Stitchery is a premium tailoring and clothing unit in Abu Dhabi, known for exceptional quality, service, and style. We are looking for a dynamic and experienced Retail Operations Manager to oversee our retail outlets and drive business growth.

REQUIREMENTS:

• Proven experience in retail management / operations & business development.
• Strong knowledge of basic accounting & P&L preparation.
• Excellent communication and leadership skills.
• Valid UAE driving license and own car (mandatory).
• Ability to take initiative, solve problems, and achieve targets.

• Manage and oversee daily operations of all retail outlets.
• Monitor and analyze daily sales & expenses.
• Prepare and present accurate monthly Profit & Loss (P&L) statements.
• Identify operational gaps and implement solutions.
• Handle customer complaints and ensure excellent service quality.
• Supervise employees, track performance, and improve efficiency.
• Support business development initiatives to increase sales and profitability.