Retail Operations Manager at Richemont

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

95000.0

Posted On

22 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Operations, Process Improvement, Vendor Management, Budget Monitoring, Supply Replenishment, Project Management, Cross-Functional Coordination, Sales Pipeline Monitoring, Pre-Order Fulfilment, Product Allocation, Demand Fluctuation Analysis, Launch Planning, Stock Transfers, Organizational Abilities, Analytical Mindset, Problem Solving

Industry

Retail Luxury Goods and Jewelry

Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. Retail operations Oversee daily retail operations across boutiques. Identify operational gaps and propose process improvements. Ensure alignment between commercial strategy and operational execution. Manage BTQ vendors from set up, invoicing, budget monitoring. Manage BTQ supply replenishment as well as network wide vendor management. Project management Lead network wide retail and commercial projects and initiatives. Coordinate cross-functional skateholders. Ensure projects are delivered on time, within scope and aligned with brand standards. Product performance management Monitor closely sales pipeline, pre-order fulfilment and propose novelty allocation based on pre-order status. Monitor demand fluctuation and report any demand gap identified with proposed actions. Support launch planning for new collections. Analyze the performance of novelty release, order fulfilment, demand fluctuation, roadshow performance, High end products rotation & invoicing. Actively rotate products to capture sales opportunities, manage stock transfers between boutiques. Update model stock for all internal boutiques quarterly. Fully plan and manage product roadshow throughout the year. QUALIFICATIONS Bachelor degree in business admistration or related field 5+ years of experience in retail or luxury Strong project management experience Excellent organizational and multitasking abilities Strong analytical mindset and attention to details Problem solving mindset We offer a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Expected Salary Range: $85,000 - $95,000 Salary will be determined based on relevant skills and experience. #Richemont #WeCraftTheFuture In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Responsibilities

The role involves overseeing daily retail operations across boutiques, identifying operational gaps, proposing process improvements, and ensuring alignment between commercial strategy and operational execution. Key duties also include managing vendor relations, supply replenishment, and leading network-wide retail and commercial projects.