Retail Operations Manager at Southern Food Service Management Consulting Service Inc

Frankfort, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

60000.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Organizational Skills, Communication, Customer Service, Inventory Control, Staff Supervision, Food Safety, Sanitation Regulations, POS Systems, Catering/Event Software, Training, Scheduling

Industry

Food and Beverage Services

Description

Description Southern Foodservice Management, a national contract food service company, is now looking to hire a Retail Operations Manager at our Kentucky State University location in Frankfort, KY. Job Summary The Retail Operations Manager oversees the daily Retail operations and supports the Dining areas of the university. This role is responsible for overseeing daily operations of multiple fast casual outlets along with concessions, ensuring client satisfaction, and maintaining high food safety and service standards. During non-peak operation times, this position supports the dining program through duties including staff supervision, inventory control, and ensuring operational excellence. Duties and Responsibilities Retail & Café Operations (Primary): Assist with daily retail operations as demand requires. Support opening/closing procedures, transaction handling, and service delivery. Train, supervise, and schedule retail employees. Monitor product quality, service times, cleanliness, and compliance with policies. Maintain inventory levels and assist in placing orders for retail items. Fill in as shift leader or assistant manager during peak hours or staff shortages. Dining Service Operations (Secondary): Assist with concession operations as scheduled. Perform duties related to inventory control. Southern Foodservice Management’s Culture We have a philosophy for each and every one on our service team to give something extra. A Southern Foodservice Management employee Exhibits a positive, friendly and respectful attitude towards guests and other team members Arrives to work on time and in correct uniform, clean shoes, clean and pressed black pants and shirt, apron, name tag, and a SMILE Understands job duties and responsibilities, as well as having an eagerness to learn more and develop new skills Promotes a fun and efficient work environment, focusing on guest satisfaction Qualifications 3+ years of experience in foodservice operations with at least 1 year in a supervisory role. Strong leadership and organizational skills. Excellent communication and customer service abilities. Proficient in using catering/event software and POS systems. Knowledge of food safety and sanitation regulations (ServSafe certified preferred). Flexibility to work nights/weekends based on event scheduling. #INDSJ Requirements Physical Requirements Strength: Lift up to 50lbs Posture: Standing 90%, Walking 10% Movement of objects: Frequent Heavy Lifting, Heavy Carrying, Pushing, Pulling, Climbing or Balancing: Occasional Stooping: Frequent Reaching: Frequent Handling: Frequent Talking/Hearing: Frequent Seeing: Frequent Temperature Variation: Frequent

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Responsibilities

The Retail Operations Manager primarily oversees the daily operations of multiple fast casual outlets and concessions at the university location, ensuring high standards for client satisfaction, food safety, and service delivery. Secondary duties include supporting the dining program through staff supervision, inventory control, and operational excellence during non-peak times.